BAD BUSINESS! I had a gift voucher for a pedicure. I am not a regular so when asked to choose a colour I clearly told them I had a gift voucher for a pedicure... and what can I choose from? My understanding was a normal colour or shellac... at no point was there a mention of extra cost to choose shellac. I had my feet soaking with the massage chair before I chose the colour which is when I again said I have the pedicure gift voucher can I choose shellac or just normal colour? The lady said any, so I chose a shellac and again no mention of paying more money. So when I was asked to pay $12 extra I wasn't happy. Not that I am worried about $12 but the principal of it. I asked twice and was up front about the voucher. They tried to tell me I changed my mind and that's why they print the prices. But I have a gift voucher, so I am not going to look at your pricelist! I was upfront all along and asked what was included and after 10 minutes of arguing I was still forced to pay. There is nothing on the gift voucher to say includes colour only. They also blamed me for not showing the voucher. I told the staff about it and they should know what it includes and if not, all they had to do was ask to see it which they did not. I tried to do the right thing and they couldn't care less so don't give these guys any more money, use someone who knows how to run a business properly!