Sean and I had a short chat about how my laptop was still on the way out. A week later in frustration I bought a new desktop from a local fella which had nothing to do with Sean-. Sean is absolutely brilliant and was soooooooooooo patient with me every time that I dealt with him.He is an asset to your company, certainly with 70 year old who is terrified of computers and stuffs them up.He is so gentle and instills confidence in his customers , and I would certainly recommend your company to my friends if your operators are all like Sean