I have used this vet service since 1984. In that period of time I have had eight cats, numerous strays both cats and dogs, ferals and injured birds taken care of by the staff there. I cannot speak highly enough of their care and compassion on every occasion. Sure, sometimes you have to wait for everyday treatment if there is a queue...but doesn't that indicate that a lot of people appreciate their services? I'd give them ten stars if I could!