Reviews by peggyc241

This review is for Smart Lift Removals, Southport QLD

verified email - 31 Jan 2022

Worst removalist ever!
Used this removalist twice. Once to move household contents into storage & again to move from storage to new premises.
Both times they had to change pick up time from early am to late pm. Was only notified at the due pickup timeā€¦.Was told staff off sick.
1st time I was understandable. Felt sorry for guys doing 2 jobs in one day. They worked late into the evening. Used this crowd again because they were the ones that put my goods into storage. Same thing again, phone call in am (pickup time) staff off sick. No option but to accept change of time. 2 fellows turn up, one who has never done this kind of work before & was obviously struggling to lift furniture. They came late & delivered in the dark. My husband & could see the stress & tension between these two fellows so we pitched in & unloaded the truck too. We were also trying to protect our possessions as the chap who had never done this work before had no clue or strength to lift.
One broken marble table. Dropped my fridge, & damaged internal timber steps in townhouse, fridge damaged too. They had no chance of getting it up the stairs, fridge left in entry, said they would send someone back tomorrow to sort it out (never saw or heard from them again). Never bothered to contact them as I never wanted to have them come back. Had to buy new fridge.
After unpacking have also found that Items are missing.

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