FIRSTLY - DON'T BE FOOLED BY ANY POSITIVE REVIEWS AS THEY ARE WRITTEN BY LAZAWAY STAFF.
I made the fatal mistake of asking Lazaway to construct my inground pool and all of the landscaping on my property. I thought that this would be beneficial to co-ordinating the project. What a mistake. I was constantly on the phone telling their supervisor what needed to be done. They did not apply for the relevant building permits for a fence that they constructed regardless of the fact that I repeatedly asked if they were building to code. I was assured that they were. They were not. Building came to a screeching halt whilst council, estate developers and finally the Building Commission became involved. Eventually, after many months, the fence was demolished. The pool also came to a screaming halt for over a year. Other gates and fences were constructed and needed to be replaced as the workmanship was dreadful. It took months and months for anything to be done to fix the problem and when they finally did fix SOME of the items they damaged my house, adjoining concrete and garden area. I am still struggling to get them to come back and fix the absolute mess they have made of my entire property. They have all the excuses under the sun to explain the delays but after 15 months no excuse is good enough. LAZAWAY have only one priority and that is making money. It is all about their bottom line. They are truly a disgusting company to deal with and there are some real horror stories out there. Do yourself a favour and read some of them and then avoid LAZAWAY all together. Also be wary of the product they line their pools with. Its what makes their pools so cheap but its high, high maintenance and if you don't look after it A LOT it can deteriorate. You can spend twice as much in chemicals and time than you would with a fibreglass or fully tiled pool. BEWARE of all the hidden costs when you sign their contract. You will most likely be charged extra for excavation, soil removal, formwork, rock excavation and numerous other costs. If you don't pay up they refuse to continue work. I was charged additional excavation time costs even though the contractor was leveling out the yards of two of my neighbours. LAZAWAY couldn't have cared less what I had to say about the variation they raised - their motto is pay and shut up or we will stop work until you do. They are also shameful (to the point of it being embarrassing) when it comes to demanding payment. They were on the phone demanding payment for the shell of my pool whilst the contractors were still pouring the concrete !

STAY AWAY FROM LAZAWAY !!