Whywait's customer service was excellent. Office staff were really courteous and professional, talked to me about my plumbing problem and service staff arrived right on time with a text and phone reminder beforehand. Marshall was the lead tech and he was really polite and friendly,gave us what we thought was a quite reasonable quote straight up and got stuck into the job. He was not just fast and efficient, he was also clean and neat with the job, and took the trouble to explain a few things that would be helpful in future. You couldn't ask for more, really. Top marks.