Reviews by peterf505

This review is for Melville Mazda, Melville WA

verified email - 22 May 2018

Recently went to Melville Mazda, (March 2018) my local dealership, and took a Mazda 3 for a test drive. Young cadet, Dan was very helpful and answered all our questions. Upon returning to the dealership we sat down with Dan and discussed prices. Dan informed us the price of a 2018 Mazda 3 Maxx Sport Manual drive away (12mts lic.) was $25,756.00 ( He wrote this down on a brochure)
We questioned him on this price as the advertised on the Mazda Australian Website is $23,490.00 Drive away.
This is $2.266.00 above the Mazda Australia RDRP. 
We thought he may be giving the price for the Automatic version but he confirmed this was the price for the Manual version, he even showed us the price list.
He also showed us a second price list with the correct prices and tried to say this was a campaign price run by Mazda Australia.
I later contacted Mazda Australia to confirm the campaign pricing and they confirmed there was no campaign being run.
Beware of the pricing of new vehicles from Melville Mazda, they are quite happy to fleece you on a new car.
A couple of weeks later we visited the Dealership on a Sunday, no sales people to deal with, and had another look at the vehicle. Much to our surprise we found the vehicle unlocked. 
The next day I contacted the owner/dealer principle and informed him of this security issue. He was thankful for my contacting him but angry with his staff and security company employed to check the buildings and vehicles.
When I told him of the issue of the overpricing we tried to cover up by blaming the salesperson Dan, who had since left. 
I told him we had seen the two price lists produced by Melville Mazda.
On further conversations with Melville Mazda we declined to buy a new vehicle from them as felt we were being duped by the company.
This is FRAUD and be very aware of the sales people at Melville Mazda 
they will take you for a sucker if they can get away with it.
It would have been nice to have been offered a thank you gift from the owner for going out of my way to call and inform him of unlocked vehicle on a Sunday.
Melville Mazda do not have  the professional Ethics required to represent Mazda Japan.

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