When I first read some of the more negative reviews I thought I was at the wrong kennels. I can honestly say that the standard of care at ARPR is unsurpassed. Not only did they care for my little mate but they care for the owner as well. When I took Buster to the kennels I was dealing with a serious personal problem as well. Letting go of Buster was the straw that broke the camels back. Unfortunately I had a bit of a breakdown (very unmanly) and what did the staff do? They let me take my time to let go of him, something I promised myself I would never do. When I composed myself what did the staff do? A staff member gave me a lift to the bus stop I needed, some 10 kl's away, yes, TEN kl's. When I read the more negative reviews I became quite angry for I know from a personal experience the staff there could not be more kind and considerate to both the dog and 'daddy'. Buster suffered from separation anxiety and dropped from 8.7 kg to 8.1 in a week. The staff could not be held responsible for that but what was their response ? They hand fed him and put him in a run with a similar dog. Two weeks later he was 8.9 kg.
So there, that is what I think of ARPR. First class in all aspects of their profession, in fact you would be nuts to take your best mate anywhere else unless you needed to. I can't even begin to thank the staff enough for looking after him to the standard they did.
On the issue of disease management, if you find a kennels that guarantees it is disease free then run a mile because it is impossible. It can be minimised but never eradicated, just look at Covid. It is just impossible. I know that separation anxiety can end up in the vet as a serious issue but these guys coped with it themselves with personal care and, I dare say, a good dollop of love. When I finally picked him up he was bright, cheery and tail wagging. All this from a self confessed neurotic dog owner!!!!
So once again, to all the staff at ARPR, thank you all from the bottom of my heart. Peter.