Wendy from the start of answering the phone was exceptionally friendly and helped us with all the information we needed our Sony went on the blink.
5 blinking red lights told th that the back light was faulty, they ordered the part said it could be a week but they would keep in touch with us when they would send a technician to our
r home and replace the back free of charge as it was 2 yrs old
Wendy kept in touch with us all the time very friendly
When the time Sam was to arrive I happened to be going for a hospital appt. Wendy asked if there was a neighbour
That could allow Sam in which is nothing when we are in a village so let me tell you the service from start to finish was100%