I can't believe how they manage my flight booking for my family. After several flight cancellation (with BA) that I noticed by myself on my BA app, I asked for a full refund. They told me yes. 2 days after I received on Expedia app, vouchers for BA. The same company they were unable to book something! that's a nightmare. they are stealing money. I'm considering to sue them as the tickets are expensive.

Approximate cost: $34000