On our engagement, my partner flew me to Brisbane to have my ring designed in the city store. I had always struggled to find something I liked in the display windows. The whole experience was amazing; Ron put us both at ease. He was full of helpful tips and by combining two rings, helped us design something that I absolutely love (and was within our budget). Six months later I got a matching wedding band and once again he made the entire process simple, even though I couldn't make it to the store this time. I really do believe that their quality and service is beyond compare.