My experience with Eden Brae Homes has been nothing short of a disappointment. From the very beginning, it became evident that their workmanship was of poor quality. Not only did they fail to deliver on their promises, but they also neglected to honor the warranty period, leaving me with no recourse for the issues I encountered.

One of the most frustrating aspects was their consistent failure to respond to my emails and phone calls. I found myself constantly chasing them for updates and repairs, resulting in wasted time and significant financial losses. Their lack of communication and responsiveness only added to the frustration and inconvenience.

To give you an idea of the subpar work they delivered, let me provide you with a few examples. The garage door, windows, and mirrors that were installed were all scratched and dented, and despite my requests for replacements, Eden Brae Homes outright refused. Additionally, the driveway, which was supposed to be durable, cracked and lifted up within a month, and their response was to deny responsibility for the damage.

Perhaps the most alarming incident occurred in my kitchen, where a pipe needed repair after it leaked flooding downstairs. Instead of using new materials, Eden Brae Homes opted for a second-hand pipe, compromising the integrity of the repair. Moreover, the isle bench was never properly grouted back into the floor, resulting in an unsightly and unprofessional finish.

Furthermore, during the cleaning process, the tiles and grout in various areas of the property were damaged. Despite my pleas for them to rectify the situation, Eden Brae Homes simply painted over the grout, which has since peeled off, leaving me with an even more disheveled appearance. Their refusal to address the damage and replace the tiles in question as well as use grout instead of paint is both disheartening and unacceptable.

Considering the significant financial losses and the negative impact on the property's resale value, I must now front the excessive cost of repairs due to Eden Brae Homes' incompetence. This additional burden only adds insult to injury.

In conclusion, my experience with Eden Brae Homes has been marred by poor workmanship, unfulfilled warranties, a lack of communication, and unfinished jobs. I implore you to avoid them at all costs and seek out a construction company that values their customers and delivers on their promises. The level of incompetence, unprofessionalism, and disregard for customer satisfaction exhibited by Eden Brae is beyond belief.