dear Malcolm, we like to thank you for the fabulous work you and your team have done on our car.
especially, we like to express our appreciation of how you cooperated with us at a time when dealing with bureaucracy created additional stress.
Thank you for your calmness and professionalism with which you steered us through the process.
Smita is extremely happy that you not only saved her trusted old car but made it look like new. regards Ralf