Reviews by rayb19

This review is for Marquardt Australia, Lidcombe NSW

verified email - 18 Apr 2017

We purchased a Marquard kitchen just after the company opened its Lidcombe store. I gave them my own kitchen design which they matched beautifully. The special Atlaantic Blue granite arrived cut perfectly, some cabinet doors were the wrong size and needed to be re ordered. These were imported by air and fitted perfectly.
I provided the sink, oven and cooktop but Marquard provided the Teka brand range hood, microwave and dishwasher. Total cost of the kitchen from Marquard supply was around $15000.
The kitchen is now 12 years old. Some cabinets have delaminated and are splitting for no apparent reason. The granite bench top over the oven cracked despite assurances that Marquards ' special strengthening system' would prevent this occurring. A Marquard specialist came out to fix the cracks, he simply filled them with goo and painted them over.
All of the Teka appliances have failed one by one and local spares are horrendously priced. We would never by Teka brand again.
Marquard is only a granite company, they have an association with a German cabinet supplier that provides the cupboards. We would like to replace the split cupboard doors but don't like our chances.
One really superb thing is the German hardware such as the ' magic corner' and full length pull out cabinet systems, drawer runners etc all of which are Hettich and work wonderfully. Marquard provided these at around 1/4 of the price of buying via Australian distributors.
We initially had serious issues with their original MD but soon sorted him out quite quickly by calling into his office unannounced to nail him. Overall we were reasonably satisfied but we did need to push the company very hard in order to get what we'd paid for and this was in Marquard's very early days. I really sympathise with those who have not received their kitchens.

Approximate cost: $1250

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