Reviews by rebeccab751

This review is for Virgil Removals, Gungahlin ACT

verified email - 11 Jan 2022

ABSOLUTEY DO NOT BOOK WITH VIRGIL. Don’t bother getting a booking time or a quote because they’ll be super late and then try and charge you more. Completely incompetent. I booked for 1pm. I called and called and called and nothing. Eventually at 1:30 they finally call me to say they’d just finished the job before AND THEY’RE GOING TO HAVE LUNCH, so they’ll be there about 2:30. What’s the point of booking a time at all? Completely utterly incompetent. Don’t waste your own time. They arrived 1 and a half hours late, smoking, not wearing masks. My couch now smells musty and gross. I asked them to wrap it in the plastic couch protector I purchased and despite having a 2 seater couch and the protector being 2-3 seater they said it “didn’t fit”. And now my couch smells. It started raining and they took my $2300 tv out in the rain without wrapping it. It had grimy hand marks all over it. My washing machine is now leaking. JUST COMPLETELY AVOID. They’re not worth your time or money. They’ll be more of a headache than a help. And moving is stressful enough.

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