The surveys didn't work properly, often crashing in the middle or letting me complete half or more before telling me I didn't qualify, wasting my time for nothing. I redeemed some points (for a measly $10), had gone up a level (which was supposed to mean I would get more points per survey) and was never sent another survey again. Then I receive an email from them asking me to open a new account! Why would I open a new account when I have one already? There is no way to contact these people either, they'll have you running round in circles.
I still have points, just under what I can redeem.. I’m very unimpressed and feel scammed.