This review is only for lax behaviour and lack of empathy on the part of the reception staff . Called them to follow up on a cervical test report and without even asking my details the staff immediately mentioned test results take 4 weeks time to come in whereas the doctor mentioned it takes about 10 days. After insisting to check up guess what the reports are in already but no one has bothered to call in/ emailed to tell me the same. I have no idea if this is coordination issue between the doctor and the reception staff but end of the day the price is paid by the patients in the form of stress and anxiety. These are patient’s reports that need immediate attention and not the attitude from the staff as if they are doing you a favour by talking! Similar was the case with my ultrasound report where in I am following up with the imaging clinic. Never had any issues with the doctor’s attention and diagnosis but today’s incident is absolutely annoying as a patient who is suffering everyday.