AAA City Removalist

4.8
based on 123 reviews
check icon ABN: 48 611 747 696

Customer Approved
“We make customer
service a priority”

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123 reviews about AAA City Removalist

verified email - 12 Jul 2017

AAA and David have always been helpful. I booked a last minute move from Westmead to Greystanes, the guys were excellent

Approximate cost: $450

verified email - 22 Dec 2016

I picked AAA City Removalists as they seemed to be professional. The service up until the removalists arrived was great but once they arrived,it all went downhill from there. The removalists bashed my furniture into walls, brick walls and damaged both the property and my belongings. Most notable they didn't know how to remove a piano even though I gave them forewarning. I told them the last removalist took it down the other side of the house but they decided to go down the 'skinny' path and then it wouldn't fit so they attempted to lift it over onto my neighbours driveway and scratched the front and broke off the middle pedal. When it was delivered I asked them where the pedal was and they said, "It must be at the old house'. I rang the office, they clarified that it happened with the removalists and called me back saying although they acknowledge they damaged my property, they are not liable. I paid $77 per half hour for premium service. I got sloppy service and no responsibility. They in fact told me I had to pay more (on top of the extra I had already paid for my piano) to get my own insurance as they are not liable and I should get it fixed through my home and contents insurance. Is it ok to pay someone that much to damage your property? I don't think so. I will be following up with the department of fair trading. Where is your customer service? Where is your care? VERY POOR SERVICE.

verified email - 20 Oct 2016

Switched on and friendly staff and removalists. Turned up on time and smoothly dealt with a difficult neighbour

Approximate cost: $650

18 Oct 2016

It was the easiest move ever. we'd like to thank Steve and his team they were friendly, very helpful and professional. It was a big day and they got my families belongings to our new place safe and sound .
THUMBS UP AAA

03 Aug 2015

Michael and Dani moved my furniture and things very carefully.They were efficient and helpful and I recommend others to use their services.

verified email - 03 Aug 2015

Very professional service, quick relocation and affordable rates, trust them for a stress free move.

verified email - 19 Jul 2015

wonderful service. excellent relocation from the boys. They were experienced and very strong.

verified email - 07 Jul 2015

Our recent move with AAA City Removalist was a great experience. 2 men from AAA City were really friendly and helpful. We got high standard removal boxes also.

verified email - 24 Jan 2015

It was a good experience working with the team of City Removalist, they were prompt and came on time, however looking at other quotes, they were big expensive. The move went well.

Anonymous
verified email - 26 Aug 2014

Just worth for every dollar you spend with AAA. Awesome service. They are hard working and efficient. You just have to sit relax. What you need is what they give. I'd love to recommend them to all.
This is what some other customers had to say about them https://www.youtube.com/watch?v=2M3WDKlmj0g

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