AAA City Removalist

4.8
based on 123 reviews

Customer Approved
“We make customer
service a priority”

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123 reviews about AAA City Removalist

verified email - 10 Feb 2014

Overall I am surprised they are still in business! My first job over a year ago with two men cost me less than $300. The same job in reverse with three men cost me around $700!!!! I was even called by the storage facility to ask if I was paying by the hour as she was concerned because the removalists were "resting a lot"!!! Even an uneducated person knows this does not compute yet a spokesperson for the business believes this to be normal, told me I have no recourse and was very rude!! Perhaps the guys from the first job realised they were not treated right either and left - wish I knew where they went! My advice is to steer well clear and choose any other removalist whatsoever. Big thumbs down!


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
verified email - 29 Dec 2011

If you are going to use this removalist, then I would recommend getting a formal quote. We paid for a larger truck than required and 3 men instead of 2. But 2 of the 3 men they sent had no experience, and couldnt speak or read any English. They took hours longer than was necessary (and were charging by the hour) and they did 2 loads (even though there was space left in the truck). I've made 2 written complaints and rung 2x and had no response so far.


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
verified email - 25 Aug 2010

Andy and Thomas you two ROCK
thank you for a fun and stress FREE day, i don't believe I'm going to say this but i actually enjoyed our move,you were so professional and quick I'm gob smacked that you didn't even stop for a break, i did offer cold drinks and lunch.i will definitely use you again and would not hesitate to recommend you to anyone. i will be writing a letter personally to your bosses to make sure you get recognized for your professionalism and quick service. loved your jokes too.

Approximate cost: $50

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