66 reviews about ABC Blinds

verified email - 30 Mar 2024

Don’t use !! waste of time and money

ABC blinds are not worth the hassle!! Very Poor install; finished product not as requested; took twice as long to deliver than quoted. They took five goes to correctly install all products; installing incorrectly cut blinds, installing cords and wands on the wrong sides and even installing differently between windows. Measures were incorrect and I was shown twice discontinued fabric. Attention to detail is appalling. Their installers are subcontracted and paid per window, so don’t care if someone else has to come back and fix. One installer had the nerve to refuse to correct a mistake he’d made (that we’d spoken about and confirmed five mins before); had the nerve to argue and revved his car back down the driveway. Each time it took 1-2 weeks to get someone out to resolve issues. End product was not as requested. I wrote a formal complaint which was only half resolved and after 3 weeks of no proactive word from them, it seems I need to chase them up again.

verified email - 23 Feb 2024

Horrible service

Bad experience with their repair team. I do not recommend.

Approximate cost: $5000

14 Oct 2023

Today I went into ABC Blinds and experienced good old fashioned customer service with a great product - Grazie Mille (Thank you a 1,000 times) Di, you saved me running around a plethora of shops. I only wish the same level of service was given by all the stores/shops I go to - Anthony Paonni

04 Aug 2022

Great help and support from Caroline

verified email - 05 May 2022

I am surprised this company is still in business! I had Nova blinds installed over 6 weeks ago. Have called and emailed numerous times and no one gets back to me, don't waste your money on this company!

10 Mar 2021

I had Joanna as a sales person and she was terrific!
Very polite and helpful.
She made my time there very pleasant and she had a great can do attitude. No matter what I needed she was there to help. 100% would recommend to anyone!

verified email - 18 Sep 2020

Terrible installation and terrible customer service! Would not recommend! We had outdoor blinds installed incorrectly 2 months ago they have been back twice to fix it and there are still problems. When contacting them im being made to feel like its unreasonable that im now frustrated and keep claiming their installer is great so they can't see how there is a problem and that we told him not to fix it which makes no sense. Also I sent an email 2 days ago after speaking with their manager and haven't even received a reply or acknowledged that iv contacted them!

21 Feb 2018

Quote, measurement and installation completed in a timely manner. Installers were clean, quick and unobtrusive. Price was excellent and minor corrections promised within a week. Blinds look terrific! Also love the mechanism.

verified email - 08 Mar 2017

Recently purchased blinds from abc blinds wangara , we were extremely happy with the product and service . After sales service also went above and beyond.

grs 29 Nov 2017

I found them to have disgusting ethics, terrible service and an attitude to suit. I ordered a motorised awning, paid in advance of the installation and they installed the wrong manually operated one. They admitted it was their fault but won't replace it. The have damaged my fascia so I can't get the eye sore removed. My profile photo is a photo of the incorrect awning and shows the BAD installation quality. Shame on you ABC Blinds

18 Aug 2016

Hi had some panel blinds installed last week and the they came on time and polite when they arrive to installed them which they also cleaned up after installing the panel blinds which they look beautiful and my wife love them. Thanks ABC Blinds For beautiful blinds which you installed.

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