I found the beauty of buying my favourite shows and different aspects of them online really wonderful and easy. Yes you have to pay the shipping costs but you don't have to leave home

I love the David Attenborough DVDs and have borrowed them from the library. When they're on TV, the commercials are really annoying!!! Some series are so special that I ordered a couple and was very impressed with the online service.

ABC online has amazing items. There really is something for everyone. And the ABC brand ensures all items are high quality. I have never been disappointed with anything I have purchased.

They have a huge number of tv shows, books and other interesting children's toys for sale. You can find a number of things you can't find anywhere else but here!

Great range of ABC products, at good prices. Plenty to look at and go though, all good prices and excellent service provided.

Intelligent and interesting presenters and content, keeps you uptodate on local and national news, politics.

i like using this store on line as it saves me having to go all the way to the actual store.. great for purchasing kids DVDs cheaper than in an actual store in a shopping centre

I love the ABC shop it has every merchandise I love. I love triple J so I can great stuff from them although it is pricey. But i can understand since most brands are independent such as triple j

Great service and friendly staff to deal with. The store had all the products I need and were very helpful in finding what I needed. I would highly recommend this store to my friands.

Approximate cost: $60.00

This has probably been one of my worst online shopping experiences - an from a supposedly reputable business like the ABC! I wanted to buy 8 kids CD's (we'd been given one for our daughter and it was a great present so I thought I'd buy a few to use for friends presents). The ordering process was fine and on the site and also on my email confirmation it said "Normally ships in 1-2 days". Fine. A week goes by, and then another week. At this point I called them up to check on my order and I was told that they don't have stock. Well actually they do have 3 but the other 5 will be another 3 weeks. I said "OK - well just ship the 3 that you've got to me then" and they told me they'd have to charge another delivery fee if I wanted 2 deliveries. Despite me explaining that I really didn't want 2 deliveries, but they needed to do it as they were out of stock, they still refused to pay for delivery. I then spoke to a manager who was equally rude. Apparently the "ships in 1-2 days" instruction is only relevant for up to 3 items (but nowhere on the site does it say this). She also didn't see any reason why they should pay to ship the stock they had and when I asked why I hadn't been notified of the delay, her reaction was that this is not a delay, it's quite normal for an order like this and their system is not set up to send emails. Anyway, after some haggling, they eventually agreed to deliver the ones they had. The crazy thing was that the other 5 showed up just 2 days later as well.