These guys do not even deserve 1 Star! The worst courier company I have ever dealt with. I received notification that that my parcels had shipped and were on their way on 6th February, I have received no other information from them. It is suppose to be fully tracked, yet nothing appeared since the 6th. I tried calling them a number of times and they were not helpful at all, I was just a waste of time so they told me I would receive them within a few days, that was a week ago. I tried emailing them but received no reply. I have since found out that my parcels are with TOLL, I contacted them and was told it could take another 2 weeks before my parcels arrive because ADSone sent them economy - which basically means - they will turn up when they turn up, no real time frame.
I then looked up their reviews on Google and found nearly all the reviews where like mine unless it was a business doing the review. So what this means is, they don't care about the little people needing to use them now and then, they don't make much money out of us, just big businesses.
Please do not use this company, you will be so frustrated and disappointed. YOU have been warned.
“I could not be more happier with the service I received for my interstate Move”…
“Absolutely fantastic!! Managed to do a really difficult job, with some really”…
“These guys are Punctual, professional and super nice guys. They work really hard”…
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How disappointing. It is good to hear about companies that do not perform well. Thank you for the warning