This would have to be one of the hardest companies to deal with. I have been hung up on while making enquiries, I have been made to week to have power connected to a property, then charged a ridiculous amount for the privledge of having them flick a switch to put it on. Would never deal with them again
I find their pricing for gas very good and thier customer service is excellent. If I have had to speak to them they have always been friendly and have been able to help me out as soon as they were able which wasn't much of a wait. A big tick for AGL
I am always getting the door knocking marketing people trying to upsell some products. Every now and again our pwoer flicks off for a few secounds, enough to clear all the clocks.
I have been a customer for many years. I am satisfied with their basic service. However, they often ring me trying to get me to switch over my gas service to them. Their offer is no better then their competitors would match and I find it annoying to continually recieve these marketing calls.
Approximate cost: $nil
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