very honest they are helpful want to help eradicate the pests not make a ton of money
they are polite on time explain everything well you get a six month warranty too
they even explain where why mice where getting in my roof very professional service
I would not use this organisation again. They advertise as being family owned but the contact centre is in Western Australia not Adelaide. They make an initial assessment appointment and then send quote but they are very slow to book the follow up appointment after the quote. They are disrespectful of peoples time and seek to alter appointments ignorant of the fact that their clients also have commitments. They have an appalling invoicing system. They will overlook invoicing you and then when they recognise that they have not invoiced you they will render and invoice and claim that payment is overdue. They don't issue receipts for payment so be very very careful especially with above mentioned poor invoicing system. They are discourteous and do not respond to you communications and do not apologise for their errors. Totally bad experience with these guys.
We had the Sentricon System installed in 2005. This requires regular 3 month external inspections and an annual internal and external inspection. The company also offers an annual white ant insurance which is well worth taking out. Over the years termites have been found in the stations, but not inside our home. Over the years I have found the office staff to be very helpful. Our 3 month checks have been done by a great man named Murray and our annual by Peter. They are both friendly, courteous, honest and willing to give advice. No price is too much to pay for peace of mind, however their price is very reasonable in comparison to others. Fully recommend this company.
December 2014 - continuing to receive excellent service.
Fantastic all over. Quality and price second to none! Friendly service staff went out of their way to assist us in every way! After getting 6 quotes all up they offered the best price and and quickest time of arrival!