We had three posters we needed framed. The quality is excellent and although the date for completion was given as two weeks, they were ready in a few days and we received a phone call to this end. The nice and totally unexpected touch was a 15% discount given to us. There's not many businesses that offer a discount when you haven't asked for one. On picking the framed posters up we got to check the quality before they were wrapped well for us to bring home by bus. If/when we need anything framed in future we'll be going back to Almond Tree.
I have dealt with Almond Tree Frames many times, as a wholesale customer. Their products are beautiful but unfortunately, customer service is not fantastic. They have been very slow to respond to emails and phone messages. Some errors have been made on orders, but soon rectified thankfully. Turnaround time on orders is generally quite disappointing because items are not supplied within the expected time frame on most occasions. Sadly, I am in two minds about dealing with this business in the future.
“I live in Brisbane, QLD and had ordered a last minute gift late Wednesday”…
“The craftsmanship is very good quality and the diamonds are very good quality.”…
“This place is lit, a dreamland for the creatives. Love all of their products!!”…
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