Jason, Ed & Bruno were exceptional to deal with from the beginning to the end. The installation occurred quickly after accepting the quote and nothing was too much trouble during installation. Taking the time to clean up after installing my evaporative cooling system and explaining to me how it worked reinforced why I would recommend Australian Climate Systems to anyone. Very, very happy. Thank you. Bring on Summer!

Approximate cost: $4300

I want to thank you as well as share my experience as a client of your business, Australian Climate Systems.
I have recently had a brand new Brivis ducted heating system installed, the old one removed, and also had my reverse cycle airconditioning serviced and regassed.
From the beginning, the service I experienced was excellent. Daniel who provided the quote was very knowledgeable and amiable. He worked with me, listened to what my concerns were and what I would ultimately like to achieve, and then worked out the quote explaining the whole process step by step. This was in stark contrast to other quotes I had ( which incidentally were higher). He also set up an appointment with a service consultant for the reverse air to make sure that what he was quoting would be accurate – who was also fantastic to deal with and took the time to explain what was going on and what my best options were.
When the work was to be carried out, your office team kept in contact with me and explained the process step by step to let me know what to expect. NOTHING was too much trouble.
However, the icing on the cake was the two installers that were sent, Tim and Brendon. They were nothing short of amazing and to my mind epitomised everything that I would expect in exemplary customer service.
The two of them arrived exactly on time at 8 AM and worked through to 6.30 PM, almost nonstop, with only a couple of short breaks (And it was a Friday too!). They consulted with me when needed, talked through options, recut a hole that was in the wrong place, and were just generally good-natured and hardworking, despite discovering an unexpected water leak that meant they were crawling around in mud. They did everything that was listed, including rearranging the shelving on the linen cupboard where the return was going and made sure it was all neatly done. Then they cleaned everything up!
Needless to say, I am thrilled. The heater is perfect and I have already recommended you to a few people who I know are going to use your services. Why wouldn’t they, I certainly would and will no longer go anywhere else for my heating and cooling needs in the future!

Approximate cost: $6000

I can't speak highly enough of ACS. I had excellent and prompt service to inexpensively repair and service a gas furnace which
another organisation said must be replaced. Really nice staff on the desk and doing the service. Saved me thousands for $ 375!

Approximate cost: $375

A Six Star Heater with Six Star Service

I recently experienced excellent service from Australian Climate Services. Arriving unannounced at their Chirnside Park headquarters, I explained my requirements for a replacement ducted heater unit. Various options were suggested, a six star Brevis unit was recommended and a price for the unit and installation settled. The unit was ordered, installed and working within a week. Every aspect of the selection, ordering, installation and payment process went like clockwork. The installation team were employed by ACS and not outsourced. The entire process was expertly overseen by the incomparable Kylie - stress free, transparent and on-time.

We are now experiencing six star heating resulting from six star service.

Andrew from Kangaroo Ground

Approximate cost: $2

I was very pleased with the way that I was able to communicate with ACS.
The girls on the phone were pleasant and very helpful and kept me up to date with the timetable re my replacement evap cooler.
I would certainly recommend them to others for their quality of service.

Really great service and quoted me a reasonable price for supply and install of a split system. Daniel came to check out where to put the split system and took measurements and took down my requirements. He suggested they could patch up where the old air con box is taken out which saved me getting a brickie. He also provided the plasterer they use. The install was also professional and done well. Really great work by all. Thanks!

Very easy to deal with, excellent customer service and very friendly and helpful.

Very pleased, service great. Personable young men.

Very well organised and smooth contacts reminders & installation highly recommended

Approximate cost: $2985

Price was competitive. Communication was prompt and regular through the whole process. They were able to do a contactless quote. Very helpful.

Approximate cost: $3000