We are only giving one star because we can't give zero. They came measured our custom made outdoor blinds for our deck. We were informed there would be a small gap in the corner where two of the blinds meet and they would put an insert in. There idea of a small gap is seven inches. We thought a small gap of one to two inches not seven. When we tried to get an explanation on why it was like that no one replied. Also the small gap should have been on the side blind not the main feature blind. After telling them we would not go ahead with the other job we were having them do we were contacted by three different people all telling us different reasons to why it was like that. The rep came back out and said they are not right and we worked out a solution. We weren't that happy with it but it would have been better than it is. Next day the rep rings and completely changes his story and says he told us there would be a small gap after the insert was installed. That was completely untrue. If we didn't mind what it looked like we would have bought blinds from Bunnings. These are supposed to be custom made to fit our deck. We found it very difficult to deal with this company they just spin everything and expect you to accept there poor workmanship. We would strongly advise anyone thinking of using Australian Outdoor Living to have a real good think about it. We have since cancelled the carport we were having them build. We don't want that sort of workmanship at the front of our house. Also Titan are $10,000 cheaper for our carport.

Approximate cost: $5000

"Dear Sir,

After seeing your advertisement on TV recently, we decided to contact AOL in regards to having a Bella Vista Shade Blind installed in our each facing patio.

You representative - Mr E Begurnik - was so professional and knowledgeable about this product that we decided then and there to go ahead with the installation.

Sean was the gentlemen that expertly fitted the blind and it looks fantastic.

We can now enjoy our patio any time of the day and in all types of weather and it's all thanks to Australian outdoor living.

We would have no hesitation in recommending your company to friends and family.

Kind regards,

R & J Kyle"

Posted on 11th March 2014 on Behalf of R & J Kyle.

CUSTOMER TESTIMONIAL SUBMITTED BY BUSINESS.

The whole experience has been so easy. Everyone from phone reception to the installers were nothing short of a pleasure to deal with. We always recieved warm, friendly & courteous service. On both the quote & the installation the team were training new members who were stepping up to the mark. I will be happy to recommend this product & the entire team in any conversation i have.

Thank you everyone, Jill