We are only giving one star because we can't give zero. They came measured our custom made outdoor blinds for our deck. We were informed there would be a small gap in the corner where two of the blinds meet and they would put an insert in. There idea of a small gap is seven inches. We thought a small gap of one to two inches not seven. When we tried to get an explanation on why it was like that no one replied. Also the small gap should have been on the side blind not the main feature blind. After telling them we would not go ahead with the other job we were having them do we were contacted by three different people all telling us different reasons to why it was like that. The rep came back out and said they are not right and we worked out a solution. We weren't that happy with it but it would have been better than it is. Next day the rep rings and completely changes his story and says he told us there would be a small gap after the insert was installed. That was completely untrue. If we didn't mind what it looked like we would have bought blinds from Bunnings. These are supposed to be custom made to fit our deck. We found it very difficult to deal with this company they just spin everything and expect you to accept there poor workmanship. We would strongly advise anyone thinking of using Australian Outdoor Living to have a real good think about it. We have since cancelled the carport we were having them build. We don't want that sort of workmanship at the front of our house. Also Titan are $10,000 cheaper for our carport.

Approximate cost: $5000

We are only giving one star because we can't give zero. They came measured our custom made outdoor blinds for our deck. We were informed there would be a small gap in the corner where two of the blinds meet and they would put an insert in. There idea of a small gap is seven inches. We thought a small gap of one to two inches not seven. When we tried to get an explanation on why it was like that no one replied. Also the small gap should have been on the side blind not the main feature blind. After telling them we would not go ahead with the other job we were having them do we were contacted by three different people all telling us different reasons to why it was like that. The rep came back out and said they are not right and we worked out a solution. We weren't that happy with it but it would have been better than it is. Next day the rep rings and completely changes his story and says he told us there would be a small gap after the insert was installed. That was completely untrue. If we didn't mind what it looked like we would have bought blinds from Bunnings. These are supposed to be custom made to fit our deck. We found it very difficult to deal with this company they just spin everything and expect you to accept there poor workmanship. We would strongly advise anyone thinking of using Australian Outdoor Living to have a real good think about it. We have since cancelled the carport we were having them build. We don't want that sort of workmanship at the front of our house. Also Titan are $10,000 cheaper for our carport. This was the Loganholme branch in QLD

Approximate cost: $5000