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Hi Amy,
Thank you for taking the time to discuss your concerns with us today. We're pleased that we could address your questions and provide a more detailed explanation of your invoice. Our prices are in line with recommended retail pricing, and the GST charged adheres to government regulations.
We apologize for the service experience you had, and we are committed to making improvements to ensure a better experience next time. We appreciate your continued trust in our services, and we look forward to serving you at your next appointment. If you have any further questions or need assistance, please don't hesitate to reach out to us.