Autohaus Prestige

check icon 4.9 (27)

Service awards

Reviews (27)

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06 Apr 2022

Great business! Ian went above and beyond to ensure a great experience. Highly recommend!

verified email - 17 Dec 2021

Sold my Audi convertible and Rachael was extremely helpful professional and efficient in handling the sale. Payment was prompt and pick up was smooth and the whole experience from start to finish was completed in a couple of days.
Thank you Rachael for making the entire process stress free and easy. 5 stars to you.
Highly recommend Autohaus Prestige if you want to sell your prestige car.

Approximate cost: $30000

15 Dec 2021

Sold my car to Autohaus today. Rachael called me in the morning and by the end of the day the money had been transferred and the car picked up. Very professional outfit and a pleasure to deal with . Will definitely use again.
First class customer service.

19 Nov 2021

Such professional and excellent service. James was most helpful in getting me my dream car!
He delivered it to me on the coast and made the drive up from Melbourne for me. I can’t thank you enough James - you make car sales a pleasure!

02 Nov 2021

Excellent customer service, Tong our sales rep was amazing, he went above and beyond to help us with the purchase of our car ,a true gentleman and honest and knowledgeable person, a big thumbs up Tong at Autohaous great team

03 Jun 2021

On first contact there was no hard sell, the quality of the vehicle was excellent and the service/delivery flexibilty during another Melbourne lockdown was seamless and effortless. Highly recommend both Autohaus Prestige and Ian Barber.

Approximate cost: $45000

17 May 2021

Just picked up my new XE Jaguar on the weekend. Rachael made this whole buying experience a pleasure. Nothing was too much trouble . The price, presentation and delivery was excellent. A wonderful family business. I would certainly recommend and will. I will be back:-)

12 Mar 2021

I just bought my mini from autohaus Prestige
, very happy with my beautiful car. Very professional and would highly recommend them. Thank you so much Rachael and Damian. Regards Glenda

Autohaus Prestige 13 Mar 2021

Thank you so much Glenda for making the long journey from Warnambool to purchase from us. Lovely to meet you and Ken and we wish you all the best in your beautiful new Mini.

verified email - 04 Dec 2020

A no pressure, no hard sell used premier car business. Damien was absolutely wonderful in his relaxed but extremely well informed interaction with our purchase. All questions and queries were expertly dealt with. The professional but gentle approach resulted in a very happy sale. Thank you for a seemless transaction. Rose Pitzen

verified email - 15 Oct 2020

Wow! FANTASTIC! Ian Barber, Max and I'm sure all at Autohaus Prestige are all as professional and helpful as what I was shown recently when purchasing my third Volvo XC90 Exec sight unseen. Car was placed on truck from Melbourne to Ballarat for my mechanic to go over. Received car in immaculate condition, staff very professional, patient and couldn't do enough to assist me and answer any questions I had. Would highly recommend this company to anyone looking for a new or used vehicle,many many thanks especially to Ian for his patience. Cate

Approximate cost: $22000

12 Oct 2020

I just brought my 2017 BMW X6 from Ian at Autohaus Prestige and can say that they are a professional outfit. I live in Brisbane so this transaction was conducted by phone and email without a hitch. Traded my car in. I had the car inspected by RACV and the deal was done in a day. Ian organised for the car to be delivered in Brisbane and my trade-in to be picked up at the same the same time. I would definitely use these guys again.

verified email - 19 Aug 2020

Ian Barber & his team did an excellent job, from our first enquiry to driving it away, in this time of lockdown. We're from regional Vic & he went out of his way to ensure that we are satasfied customers. Thanks heaps cobber.

Approximate cost: $20000

13 Aug 2020

I had exceptional service from Ian at Autohaus. The car delivered in immaculate condition, serviced, new Tyres, full rego & half a tank of petrol. Great car & great service. They went above and beyond!!

Approximate cost: $41720

verified email - 27 May 2020

I recently bought a BMW Z4 from Autohaus and due to the current Covid situation I was unable to travel to Melbourne to inspect the vehicle.
Ian was very helpful and reassured me that the condition of the car was as excellent as it is. It is difficult to buy a car from 1200kms without seeing it. Nothing was too much trouble and a day would not go by without some contact from Ian to keep me abreast of what was happening. The car arrived and was exactly as Ian had described it. Beautiful.
I could not be happier with the transaction, it went flawlessly.
Ian is a credit to the company and I can highly recommend Autohaus.

19 Feb 2020

Ian was a pleasure to deal with, right from the first phone call, nothing was to much trouble, they met us half way on delivery and supplied us with a mercedes c250 that we are extremely pleased with. Would have no hesitation in recommending them to anyone looking for a prestige car.

18 Jan 2020

I bought a beautiful BMW 220D from Autohaus recently and cannot thank Damien enough for his absolute professionalism, patience and knowledge. I would absolutely recommend him to anyone who is looking for a prestige vehicle. He also makes a fabulous coffee.
Catherine & John

15 Jan 2020

Bought a Beautiful Mercedes-Benz E500 from Autohaus there was no pressure when looking at the car and Damien worked through the process and delivered the vehicle in a professional manner. Would highly recommend the car dealership when looking for quality prestige cars.
Adam 15/01/2020

verified email - 27 Jul 2019

From the first contact the service was excellent Damien and the Team could not do enough to Help I live at Tweed Heads I flew down to Melbourne we met and I inspected the car , which had already been inspected by the RVAC which was pre arranged the car was FANTASTIC it was paid for and then Damien organised
the transport to my home I AM VERY VERY HAPPY !!!!!!!

Approximate cost: $45000

31 Oct 2018

A big thanks to a dealer that came with no nonsense and a good deal. Damien was easy to deal with and followed through on all that we asked. Would recommend them to all my contacts.

15 Feb 2018

Rick Stephenson and the team were as professional as I've ever experienced from a car dealership in 30 years of buying cars. They gave advice that was in my interest, not theirs. They made the process transparent and simple for me.
It was clear they'd love to see me back next time. And I will definitely consider it.

verified email - 11 Nov 2017

Rachael Rachael Rachael,
(and of course, The Whole Team at Autohaus Prestige)
What can I say?
I have never had such a smooth transaction from start to finish.
The Mercedes CLS was exactly what you promised and more!

There was NO hidden costs or nasty surprises or any of the horror stories that I have heard exist.

Autohaus Prestige has restored my faith in professional business practice and was transparent in every detail with the price being perfectly suited to my budget and the car expected to hold its value for years to come and all time frames adhered to.

I would have no hesitation in recommending anyone to visit Autohaus Prestige, even if your not ready to buy your dream machine just yet.

I wish to thank the whole team from the car detailers, service crew, transport companies used ( I had the car shipped interstate) and especially Rachael for the experience.

Well done and thank you all and I must go now, as I have driving to do and there are are some highways I haven't covered yet.

See you when I want another car.
Regards
Darren (QLD)

21 Jun 2017

This team blew me a way. World class service & after service, didn't ever expect buying a car could be that good an experience.
The car the I purchased has been excellent, the team throughout the process have been excellent.
After sales support have been well and truly above any of my expectations. Nothing is a problem for them. They blew me away.
The purchasing processes was seamless, it was quick and easy, they offered me options to best fit me (which I thought was a differentiator) the car was ready in days. For the record I am not easily pleased, due to my work I buy and sell cars often & have dealt with many dealerships over time, I can honestly say these guys are different, they are pleasant & easy to deal with and the deliver what they commit. I will be buying all my cars from them from this point on. Don't take my work for it, given them a go, I know you wont me disappointed.
If you're looking for honest people, with an honest product & service that is wrapped with current and convenient process to make your experience a great one - these guys have got it together.

05 Apr 2017

Hi,Rach. Driving my beautiful Lexus for second week now. Love every minute of it. Thank you very much for finding me a perfect car,and your excellent and prompt service.It,s our fourth car with you and hope not the last. My wife is next. EDDIE

18 Dec 2016

Hello Rachael,

The Jag was delivered to our front door this morning all safe and sound.
The vehicle exceeds our expectations and for a Jag lover since age of twelve(and I'm now 80 and this my 3rd Jag) I am more than pleased to say the least.
Looking forward to getting out on our country the roads
You have been good to deal with Rachael.

Cheers and best wishes,
Brian

01 Dec 2016

Yesterday I picked up my new Mercedes C300 Hybrid from Autohaus Prestige. One of the most pleasant experiences I have ever had dealing with a car dealership. Rachael was an absolute pleasure to deal with offering me a no fuss and most professional service delivering on everything she promised without compromise or delay.

Autohaus Prestige 08 Dec 2016

Hi Joe, thank you so much for your kind words. We are so glad to hear that you enjoyed your experience purchasing from us and that you are enjoying the new car. We look forward to seeing you again soon. Best regards, Rachael

24 Nov 2016

I recently purchased my Mini Cooper S from Rachael at from interstate. Thanks for a great experience helping facilitate the inspection, having the car ready for me on time and being great to deal with. They certainly have quality cars and service to match. Claire

Autohaus Prestige 08 Dec 2016

Hi Claire, thank you so much for your lovely review. So pleased that your road trip back home went well and that you are loving the Mini! Best regards, Rachael.

verified email - 12 Sep 2015

Unbelievably rude. Went looking for an M3. Was told they don't have any as I was looking at one!
Tried to approach the guy a minute later to try to leave my number as I was looking for an E46 and he replies I thought you were looking for an M3!!!
Obviously I didn't leave my number as didn't want to deal with him again.