Excellent professional service. Go the extra mile to assist the client. Competent workers with a friendly manner give you confidence.

Competent, friendly, helpful, patient with numerous stupid questions from me and all charges were entirely reasonable. I have recommended Hess and the team to all my friends.

Very professional and guarantee satisfaction. They go out of their way to help and to explain everything. Highly recommended.

Approximate cost: $465

Helped a pair of dinosaurs through a very tricky time. Both our laptops died. Hess and the team were able to retrieve all our files. They are a very committed team. A joy to deal with.

Help setting my phone an accounts as lm knew to these servicesi.lm always calling in an asking can they show me how to open something or set up a page .There always very willing to help.

Took computer in this morning and problem sorted out in a few hours! This is great (previously I've usually had to wait until the next day). Very friendly and professional and knowledgeable guys.

Genuine in there work and customer service. I would highly recommend these guys to fix your computer or laptop

My iMac was running very slow and was incredibly frustrating. Hess and his team worked on it and now it's running much faster and more efficiently. I was really impressed with their professionalism and friendliness. The job was done quickly and I'm delighted with my speedy 'new' iMac.

My laptop crashed and my wife recommended Hess as she has used his business previously.
He was able to look at my laptop immediately and told me what options I had.
Hess explained the problem so I was able to understand and make a decision based on those facts. The cost of the repair was very good considering that I nearly lost all the information on my hard drive.
My repaired laptop was ready to be picked up the next day.
I highly recommend Blue Mountains Computers to anyone who needs help.

My iMac crashed at a critical time for my business. When I rang in the afternoon Hess said bring it straight in and he would do a diagnosis that evening. He gave me a very reasonable quote on a new hard drive, clearly explained the problem and the solution and answered all my questions.

Because I had a recent backup, he suggested an alternative to a full new backup from the damaged drive which saved me $$. He also lent me a portable DVD drive so I could reload some critical software and get back to work quickly. Other staff I spoke to in that period were also knowledgeable and helpful. Strongly recommended!