Brilliant from start to finish, ordered one day delivered the next by a happy, friendly, helpful delivery man.

We had three deliveries of boxes and packing materials for moving house. The website was very easy to use with a great selection of options and plenty of information and checkout was a breeze. Deliveries were all fast and the materials delivered were excellent.

Approximate cost: $600

I ordered from Boxes direct after comparing prices with several other companies. They arrived surprisingly quickly and where exceptional quality. My only issue was the the image on the website showed plain, non-printed boxes which was my preference because I wanted to use them as shipping boxes, however the boxes came printed.

Approximate cost: $77.95

11 tea chests delivered in two days excellent service prompt service will buy more boxes very soon to move

Approximate cost: $36.40

Great from order to arrival!
Confirmation email - follow up to confirm delivery date and arrived very quickly. Cheaper than all local Perth box distribution businesses!!

I bought packing boxes from Boxes Direct online, I received my parcel in less than a week, I did not open the parcel for approx 3 weeks, on checking the contents I discovered 2 boxes less than I ordered and paid for. I emailed the company that evening and received a reply before 10am the next morning apologizing and informing me they would send out the 2 boxes ASAP....I received the boxes the next day. Excellent customer service.

I ordered some boxes last week and there was some confusion with the courier. I would like to bring to your attention the excellent customer service I received from staff in your WA warehouse. They were most helpful going above and beyond in ensuring I received my boxes on time.
Many thanks

I ordered strong packing boxes for moving from Boxes Direct online, which was very easy and straightforward, and good value as well, better than I could get locally.

However an inferior, cheaper quality of the 2 sizes of boxes I ordered was actually delivered, although I did not realise this until the deliverer had left, and from the delivery docket I realised the boxes had been delivered by a subsidiary.

Therefore I sent an email to Boxes Direct and also a copy to the subsidiary explaining the mistake and asking that it be corrected.

Well, the response was immediate from Boxes Direct, with the promise of a full replacement being assured ASAP as well as the offer for me to keep the original boxes as well.

The correct boxes did arrive 36 hours later.

I got the feeling that Boxes Direct will have had words with the subsidiary.

I was delighted with the friendly and immediate response. Mistakes happen, and working with subsidiaries can be tricky. Boxes Direct is obviously trying to give an excellent service, so I really do recommend them.