Although the men on the truck were great, the quote doubled n the day and management advised them to walk out if we didn't agree to pay.
Awsome customer service handled everything very well and very friendly will recommend to friends and family
They are fast and know how to do their job right. They make the moving process stress free and on top of that the charge is fairly reasonable. I went back to them for more services.
Approximate cost: $297
The movers were so professional and friendly. What could have been a stressful day turned out to be easy - and even fun! Thankyou so much.
On time and really efficient, no problems, happy to recommend them. Very easy to deal with and saved a lot of back breaking work, well worth the money.
Approximate cost: $400
I couldn't be happier with Brilliance removals . Fabio and Daniel were excellent they were friendly they worked fast and were extremely careful with our things my wife is pretty fussy and she was so impressed the way they wrapped our furniture . We would definitely use them again and have no hesitation in recommending them to our friends. Glenn
I would like to lake this opportunity to thank Brilliance removables and Claudio & Thiago for being so careful with my furniture, and made sure that they didn’t mark the walls, they were very professional, efficient, friendly, courteous & Punctual. I would definitely use them again in the future. I will also be recommending them to all my friends. Thank you guys.
Danilo was amazing very friendly and punctual. I had to have a few stops and it was no issue at all. They were very efficient and careful and they were also very thorough. I will definitely use them again :).
Approximate cost: $240
Claudio and Thiago did a great job! Punctual, careful and thorough. Nothing was too much trouble, even the solid timber furniture and needing to come back to do a second run and finishing at 6pm.
Thoroughly recommend them and intend using them again when we shift again next year.
Muito Obrigado!!
Steve
The team from Brilliance assisted us in our move from Leederville to West Perth. The removalists were very polite, careful and efficient. The price was excellent too. Would definitely recommend to friends and family.
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Hi Kat,
Thank you for your feedback.
Unfortunately what you are saying is not true. When you booked the job with us you order a truck with two guys but during your removal you received a call from your real estate that you need to leave the house by 12pm so you called us and order another truck with one man to finish the removal by 12pm. The second 10 ton truck worked 3 hours and we just charged extra $210 what will normally cost $360. You mentioned that the management advised them to walk out but it is not true due to we always get the payment when we finish the job because we work as hourly rates and we do not know how much will cost until we finish the job. Unfortunately we can not send extra truck and one man to work for you for free. After we finish the job you paid the amount without any complain. After more than two weeks you came back from overseas holiday and said that you were not happy with the amount charged and asked for the refund what was never mentioned during the removal.