Brisbane Plumbing and Gas

4.9
based on 206 reviews

Customer Approved
“We make customer
service a priority”

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206 reviews about Brisbane Plumbing and Gas

verified email - 24 Feb 2022

Exceptional service from initial contact through to installation of new hot water system all within a couple of hours. Our technicians Billy went above and beyond. Would highly recommend these guys. Pricing supplied on the spot and no call out fee to review the problem. Thank you again. Will use again if the need arises.

verified email - 23 Feb 2022

I contacted national plumbing and gas as they accepted humm payments and I wasn't prepared for my hot water system to die. So glad I did as they were available to help straight away. Once they had a look they sourced a new system and had it installed for me by lunchtime. Great service and follow-up communications. Highly recommend A++++++

verified email - 17 Feb 2022

Wonderful team - so helpful and great service !

verified email - 14 Feb 2022

The phone call to book and tracking of how long our plumber would be was excellent. Billy the plumber was so efficient and fixed another problem he noticed while he was there. I paid on the spot that worked perfectly too. I will always use them from now on.

verified email - 08 Feb 2022

We had a gas regulator installed. The representative was professional, knew hi job and courteous. Recommend this company for your plumbing needs.
Dr Arun Nath

verified email - 08 Feb 2022

Billy is absolutely fantastic. We have an exceptional experience for a very unusual plumbing issue that required a fair bit of troubleshooting. Than you National Plumbing ang Gas!

Hi Jono,
Thanks for your feedback. We have enjoyed assisting you & I will share with Billy!
The Team at NPG

07 Feb 2022

Prompt service. Luke fixed my problems with my taps. Very polite and efficient. This is the first time I have used National Plumbing and would certainly use them again. Very satisfied. Would highly recommend them. Thank you.

Thank you so much for your review! I will share this with the team at our next staff meeting.
The Team at NPG

verified email - 16 Dec 2021

They are my go-to plumbing service and installed my new hot water system. The reception staff are very friendly and helpful and Billy the plumber is professional and very knowledgeable. I'd happily recommend them!

Hi Suzanne,
Thanks so much for you review and recommendation! Please don't hesitate to call & we look forward to working with you again in the future.
The Team at NPG

verified email - 29 Oct 2021

We had a contractor hit our pool pipes while undertaking nearby landscape work. I contacted National Plumbing and Gas, and they were on-site the next day to assess. The repair was conducted a few days later after waiting for the water table to drop to enable its repair. Their immediate response and repair was second to none. One week later, we are swimming in the pool again. Really appreciated your rapid response on this matter so our pool didn’t go green. Great work NP&G.

Hi Craig,
Happy to help! Please don't hesitate to call again.
The Team at NPG

verified email - 25 Oct 2021

I have used National Plumbing and Gas for plumbing repairs for 4 of the apartments that I manage so far and I am extremely happy with the outstanding service that has been provided.

Natalie is a great first-point of contact for their business and she is always super friendly and helpful on the phone.

Stefan has been the plumber that attended for each of the four jobs and he has been excellent each time; very friendly, easygoing, competent and straight-up about the issue and how it needs to be repaired.

I originally chose National Plumbing and Gas as they were the ONLY plumbing company that I could find who gave me an approximate price on a job I had, over the phone - all the others say that they need to get a plumber out first. I once made the mistake of getting a different company out (who refused to quote over the phone) and their part was over $500 more than National Plumbing and Gas charge for the exact same part, resulting in me paying the call-out fee and then sending them away without fixing the job.

It's hard to know who to trust sometimes and when you have no plumbing knowledge yourself, people can take advantage of that, so I feel very confident to recommend National Plumbing and Gas to anyone and everyone as I know that they are an honest business with great business ethics.

Thanks so much to the wonderful team at National Plumbing and Gas for always being there at such short notice!

Kindest regards,
Coby Lee Beel | Apartments on Connor

Hi Coby,
Thank you so much for your fantastic review on our services. We greatly appreciate it! As always, it's an absolute pleasure getting to work with you & we wish all our client's we're as warm & happy as you! We look forward to working with you again in the New Year.
The Team at NPG
The Team at NPG

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