Brisbane Plumbing and Gas

4.9
based on 208 reviews

Customer Approved
“We make customer
service a priority”

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208 reviews about Brisbane Plumbing and Gas

verified email - 29 Oct 2021

We had a contractor hit our pool pipes while undertaking nearby landscape work. I contacted National Plumbing and Gas, and they were on-site the next day to assess. The repair was conducted a few days later after waiting for the water table to drop to enable its repair. Their immediate response and repair was second to none. One week later, we are swimming in the pool again. Really appreciated your rapid response on this matter so our pool didn’t go green. Great work NP&G.

Hi Craig,
Happy to help! Please don't hesitate to call again.
The Team at NPG

verified email - 25 Oct 2021

I have used National Plumbing and Gas for plumbing repairs for 4 of the apartments that I manage so far and I am extremely happy with the outstanding service that has been provided.

Natalie is a great first-point of contact for their business and she is always super friendly and helpful on the phone.

Stefan has been the plumber that attended for each of the four jobs and he has been excellent each time; very friendly, easygoing, competent and straight-up about the issue and how it needs to be repaired.

I originally chose National Plumbing and Gas as they were the ONLY plumbing company that I could find who gave me an approximate price on a job I had, over the phone - all the others say that they need to get a plumber out first. I once made the mistake of getting a different company out (who refused to quote over the phone) and their part was over $500 more than National Plumbing and Gas charge for the exact same part, resulting in me paying the call-out fee and then sending them away without fixing the job.

It's hard to know who to trust sometimes and when you have no plumbing knowledge yourself, people can take advantage of that, so I feel very confident to recommend National Plumbing and Gas to anyone and everyone as I know that they are an honest business with great business ethics.

Thanks so much to the wonderful team at National Plumbing and Gas for always being there at such short notice!

Kindest regards,
Coby Lee Beel | Apartments on Connor

Hi Coby,
Thank you so much for your fantastic review on our services. We greatly appreciate it! As always, it's an absolute pleasure getting to work with you & we wish all our client's we're as warm & happy as you! We look forward to working with you again in the New Year.
The Team at NPG
The Team at NPG

verified email - 25 Oct 2021

From the first call to Natalie and the work performed by Billy and Tim, I can't fault their service and Quality of work.
Within 24 hours of our hot water service blowing up we were back on line having been well looked after.
Congratulations and thank you to the team for a job well done.
I strongly recommend National Plumbing and Gas. Lindsay Grenfell

Approximate cost: $4000

Thank you so much for you review Lindsay! I will share with the team in our next staff meeting.
The Team at NPG

21 Oct 2021

We are so happy with the service recieved. Extremely prompt, service was completed with no further issues and also at an afforbale rate.
Would happily reccomend for any plumbing and gas needs.

Thanks for your feedback! Please don't hesitate to call back should the need arise!
The Team at NPG

20 Oct 2021

Billy and Tim did a great job on repairing a drain pipe at our house this week as well as undertaking a check of our drains by camera.
Also Billy did a wonderful job installing a gas cook top at our place and providing a gas system compliance certificate a couple of weeks ago.
All the work was thorough and very professional. Moreover, both jobs were completed at a very reasonable cost.

Hi Trevor,
Thanks for you feedback! As a small business we appreciate hearing what our clients think of our service.
The Team at NPG

verified email - 19 Oct 2021

Just brilliant! Stefan and Nat are lovely to deal with and my wife and I could not be happier with the service and quality of work. Highly recommended!!

Thank you so much Steve. I will share this with the boss ;-)
The Team at NPG

verified email - 19 Oct 2021

Always obliging, quick to respond and diligent workers.

Thank you so much for your feedback Audrey. And thank you for being the dream Client.
The Team at NPG

19 Oct 2021

Did a great job. Came on time, efficient and affordable. Cheers guys.

Approximate cost: $69

Thank you so much for your review Dallan. We love getting feed back from our Clients. I will pass on to Billy & the team!

verified email - 19 Oct 2021

I have used National Plumbing and Gas for years. for large and small jobs around the house. Their quality of work is superb, great customer service. I will recommend them to anyone in Brisbane that is after professional gas and plumbing work done.

Thank you so much for your 5-Star review! We really appreciate it, along with the feedback. We look forward to working with you again.
The Team at NPG

verified email - 15 Oct 2021

Billy came out to investigate a gas leak at our LPG tanks for us. He was very thorough and promptly replaced the faulty regulator. He also made some great suggestions to reduce the number of tanks on site and better suit my family's requirements. The work was carried out quickly and cleanly and quite reasonably priced. We will be using National Plumbing and Gas again for our next gas and plumbing needs.

Hi Karl!
Thanks so much for the review! We love to hear our Client's feedback & we look forward to assisting you again.
The Team at NPG

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