Brow Theory

4.3
based on 6 reviews

6 reviews about Brow Theory

17 Aug 2023

The difference a good shape and tint makes is amazing. The girls do a great job at Brow Theory Armadale. Thank goodness another BT customer suggested I try the shape and tint!!

verified email - 20 Oct 2011

Having previously getting m eyebrows threaded I became lazy and reverted back to waxing. After a month I completely lost the beautiful shape I was given after months of threading and decided it was time to go back to threading...permanently! After reading the reviews on womow I took it upon myself to try Brow Theory and I certainly have no regrets.
My eyebrows are now back to the way they were and the service is fantastic. Great value for money. MY Go To eyebrow specialists :)

Brow Theory 01 Apr 2014

Thank you for the positive feedback! We loved providing you with our services in Armadale and are thrilled you love the threading result as much as we do. From, The Brow Theory team.

verified email - 23 Sep 2010

Very friendly, good service, and treatment was as expected.

My only issue is that you feel on display as it is right in front of a window and passed by many shoppers and train travellers. A chiffon type curtain would be smart. I don't feel like booking again for this one reason which is a shame.

Approximate cost: $40

Brow Theory 01 Apr 2014

Dear Reviewer, Thank you for your feedback. We are delighted to hear that you think our service and treatments were fantastic! Less so of course to hear that you felt a bit too 'on display'. We certainly understand that not all clients will be happy with the open plan of the shop, and we are more than happy to either turn the chair around so that it faces the other way or put the screen that we have for these instances in front of or around the area you are in. Please do mention this to the team next time you are in as we are more than happy to help accommodate the clients who share your feelings on this. Feel free to call ahead and discuss this with the receptionist and we can prepare in advance so that this is managed seamlessly when are in. Thank you again for your feedback. Kind regards, The Brow Theory Team

verified email - 26 Aug 2010

Have only been once, but was thrilled with the way my brows looked. Super friendly and prices are very reasonable. I used to go to Hollywood Eyebrows in Brighton. They are a total rip-off in comparison and charge double the price of Brow Theory (plus they only use wax) My brows have looked great now for 5 weeks and I've just booked in again. I will definitely continue to use Brow Theory. They're fantastic!! I love their discount for a re-shape within 4 weeks and the fact you get a free one after 5 visits. Highly recommended

Approximate cost: $35

Brow Theory 01 Apr 2014

Hi Christine, thank you for the positive feedback! We loved having you and look forward to seeing you in our Armadale salon again soon. Kind Regards, The Brow Theory Team

Anonymous
verified email - 04 Aug 2010

Disappointing experience given I'd heard great things about the salon and service. The brow shaping was good, but nothing special. The service was lacklustre to say the least. Granted, everyone has their not-so-good days, but if you're going to have your eyebrows done in a shop window, I guess I expected the attitude and overall experience to compensate for the less than ideal surroundings. It did not.

The philosophy of the business seems good, it's just the execution that isn't.

Brow Theory 01 Apr 2014

Dear reviewer, thank you for your feedback however we are sorry to hear of your negative experience at Brow Theory. We pride ourselves on our service as being the Eyebrow Specialists in Melbourne and would love for you to revisit the salon to get the true Brow Theory experience.
Please don't hesitate to give us a call to rebook. Kindest Regards, The Brow Theory Team

verified email - 19 Jun 2010

I'm a convert to threading thanks to Bridget and her assistant. They do an amazing job, are incredibly thorough and you'll leave looking a million dollars (without paying it). Lovely, bright little salon in Kings Arcade and they have a loyalty scheme where the fifth treatment is free.

Brow Theory 01 Apr 2014

Dear Karen, Thank you for the lovely feedback! We loved providing you with our services in Armadale and look forward to seeing you again soon. From, The Brow Theory Team.

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