Steve was very helpful and very understanding when it comes to people with a budget. He breaks down what is needed to be done first when you have available funds and doesn't just fix anything without informing you first.
Patiently explains everything which is very helpful in understanding your car better.
Thank you Steve.
Update: I just got my car fixed again due to a problem I've been having for awhile which no one could fix but I'm very confident that it is fixed now. Issue was my engine would just completely shut when I'm driving, then it'd start back up again after a few minutes or so. After getting a brand new battery, ignition switch changed, ignition coil changed the problem was still happening until Steve mentioned it must be the fuel pump and fuel filter. Changed both, Steve left the car running for 20-30 minutes and i drove it home, no more engine shutting.
Thank you again Steve and to the staff who helped me get my car back on the road.

A few days ago, brought my car into the Ormond branch for an air conditioning fan repair quote and then decided to get the job done with them the same day.

Very friendly, honest and professional service right from the start. Got a call with detailed explanation of what the likely issue was and my options for repair, in an informative and helpful manner.

I was additionally informed about other non-urgent issues with the car and was given the choice between addressing immediately or waiting until the next car service.

The air conditioner fan is working perfectly now. On top of that there is a free loan car service and a coffee machine!

Great job guys. Just moved to the area recently so was looking for a new motor mechanic - looks like I'll be coming back for my next car service.

I had a service done last year by Carnegie branch and I have been meaning to write about this earlier but forgot. I just came across this page so I decided i will let everyone know my experience. I brought my cat in for a regular service at the time I believe it was $150. 2 hours after I dropped my car off I got a call from the mechanic saying that there are many things which need urgent repairs and that the car is in unroadworthy condition. The list of things he gave me added up to almost $2016. I immediately contacted a friend who is a used car dealer and he said decline all repairs and only get the service, That's what I did.
The following day I brought the car to my friends mechanic for him to check it out, he thoroughly checked the car and said that there are no repairs needed and the car is in good roadworthy condition. I then called car servicing and you in Carnegie and asked why I was told that the car needs repairs when a independent mechanic has told me that there is absolutely nothing wrong, they were extremely rude and refused to disscus it with me! I have since obtained a roadworthy certificate from yet another independent mechanic and have sold the car to a friend. To date the car has done another 30,000km and has had no further repairs and is still in good roadworthy condition.

I am writing about this so innocent people don't have to go through this experience and get ripped off

Approximate cost: $2016

Fantastic service, Paul was extremely helpful and professional. Would highly recommend these guys they did a great job servicing my car, very reasonably priced- very satisfied! Thanks :-)

Highly professional and very informative, Car servicing and You was my knight in shining armour. We were driving back to Sydney and my Holden Wagon’s warning lamp turned on. We had to go back to Sydney urgently and they made sure my vehicle was safe to drive long distance and provided advice. We are now safely back in Sydney.
My car was serviced by Paul at Keilor Park branch. We can’t thank you enough, even without a scheduled appointment they were extremely friendly and helpful. Many thanks.

Have you seen "rescue my renovation"? well that is what Steve did when he rescued my car from a dodgy repair job by incompetent mechanic. Turn a bad situation into a happy ending.
I went back for a service a few months later. It was very competitively priced, quick and it comes back to you washed and vacuumed. It was due for a transmission fluid change so they did that as well.
I have just done a trip to top of Mt Buller and back , my 2007 auto Astra powered up Mt Buller , in fact they only time I didn't do the speed limit was when we were stuck behind a slow 4wd. Very happy with car servicing and you. Steve knows cars.

Called these guys from Perth with an issue with Air conditioning for our Toyota coaster motor home that my mum was in the process of driving back to WA from Queensland.After having nothing but problems from the time we got the vehicle from another company these guys were our knights in shining Armour. Firstly we were told we could get it in straight away then liaising with them from Perth they fixed it straight away nothing was a problem. They also let us know that the vehicle is in serious need of a service as it is well overdue which we didn't know as we presumed this would have been up to date.Great service from great people if you live in Melbourne or need help on your way through Melbourne definitely go to these guys. We can't thank you enough Steve and your workers.

The shop manager Scott was explained to me what wrong of my car and how much will cost before starting repair. Thanks Scott for your patient and professional services. Now the car running perfectly.

Approximate cost: $389

Minor Service.

Extra charges: new air filter, new cabin air filter, new wipers, fuel additive

Very friendly and quick staff.

All prices were explained and outlined prior to works commencing.

Love that Car washing and vacuuming is included as standard,

Approximate cost: $375

My car was serviced by Ray, and I received excellent customer service from the moment I left my car to when I picked it up. The car was clean (they had cleaned it and put car freshener ), but what's most important it drives like a dream.
I have finally found a place that gives you value for money. I will be taking my car there for all the services, and will be recommending it to all my friends and family. Very happy.

Approximate cost: $402