2 reviews about CIC Services

Anonymous
25 Jul 2010

I bought a nice and cheap laptop from Mr Ali and the laptop is still going very good . The thing i want to say about CIC Services is they always try to help the customers and give discounts all the time you go there.

Approximate cost: $299.00 only

verified email - 24 May 2010

I bought a great value Dell Optiplex 755 from these guys at a good price (at the time :)). There were some EFTPOS problems, but we were eventually able to confirm on their bank side that they (think they) had received my funds and I took the computer home.

Later I noticed that the money had bounced back to my account, so I contacted CIC Services to arrange for a way for me to sent money to them, and I did so through a direct debit transfer.

About two months later, and the amount that I paid is automatically taken out of my account again. After some enquiries with the banks involved (mine and theirs, I did have to go through the Ombudsman too), we discover that what happened is that CIC did indeed receive the money into their account, and that the original bounce back to mine was at the expense of the bank, not CIC. When I contacted CIC again to give them the money I thought I owed them, they knew that they had in fact successfully received the funds, and saw this as a way to double their revenue by not telling me so.

Point is, be careful in dealing with these guys. They are not to be 100% trusted (but then again, who is...)

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