Crane Funerals

5.0
based on 73 reviews

Customer Approved
“We make customer
service a priority”

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73 reviews about Crane Funerals

05 Sep 2021

Kindness, compassion, courtesy. Nothing was too difficult. Everything we wanted was arranged and nothing we didn’t want was pushed. Great value for a great service in difficult times. Thank you Damian.

03 Nov 2020

Damian went over & above in his attention to detail from start to end. Processes were streamlined & smooth at such a sad time for our family. Without a doubt, I would recommend Crane Funerals if you are after that personal touch.

02 Nov 2020

Damian was excellent.We would highly recommend Damian and Crane Funerals. Damian was very supportive and caring, which helped us manage this very difficult time. He was understanding and went out of his way to help us with all our requests. Damian was compassionate and kind. We really appreciated everything he did. There was follow-up after the funeral and this was a nice touch.

19 Aug 2020

we had prepaid for my fathers funeral. The costs were very reasonable, One phone call to Damian and the wheels were set in motion, He was very understanding and patient with us as we tried to put together content for the Service which was to be live streamed due to Covid restrictions.
He was available to chat at any time of the day and the Service went well despite the obstacles.
Crane Funerals has looked after both of our parents funerals and I have no hesitation recommending them to anybody.

13 Aug 2020

We highly recommend Damian at Crane Funerals. Damian was very supportive and provided step by step guidance at a very emotional time. Damian made everything easy and was available at any time and communicated at all times. We were comfortable with Damian and grateful of his professionalism. Highly recommended.

verified email - 12 Aug 2020

Damian was amazing – he was so attentive, organised and supportive during this time. No question was too big or too small and he was so accommodating. Extremely professional and explained everything in detail. Thank you Damian for making this very difficult time just a little more easier.

verified email - 24 Jul 2020

Damian was absolutely wonderful in his guidance and support at this difficult time. I felt I knew what was going on every step of the way from the time I initially contacted him to the actual day of the funeral. His team were also lovely and very respectful. I would highly recommend Crane Funerals when the need arises and would use them again without hesitation.

11 Feb 2020

If we could add more stars we would.
We recently found ourselves looking for Funeral Directors for my Dad's Funeral. We went to the big names but we didn't feel a connection. We met with Damian and felt instantly that Crane Funerals would be the right people. Damian was so genuine and listened to everything that we said with patience and sincerity.
The service was a continuation of this. At no time did Crane take over, they were there when we needed them and then blended into the background when we didn't. Having been to many Funeral services where the Directors are quite prominent during the service, the way Crane Funeral handled our service was exactly what we were looking for. I'm not sure whether other Funeral Directors follow up after the service but Damian certainly did.
We had a few requests after the Funeral and Damian was more than happy to help us. As difficult as the day was, my Dad would have loved his Farewell and we say thanks to Crane for getting us through one of the many difficult stages of losing someone.
Thank you Crane Funerals.

23 Nov 2019

Thank you to Damian for your support and understanding at a very difficult time. We were able to choose our own path without pressure. We chose an unattended cremation and a simple family memorial where only family members spoke. Thank you again for your assistance.

29 Sep 2019

We prepaid for my parents funerals 2 years ago. We chose Cranes based on reviews, and after meeting Damien when he came to discuss options at my parents house.
When mum passed away recently we called Damien and it was so reassuring to have him advising us and taking care of arrangements at a very difficult time. He was so patient and helpful in coordinating things and consulted us all the way. He was contactable at any time of the day and responded to calls and messages. The service went so well and the respect shown by Damien and his team was so appreciated. Financially there was no surprises. My family would recommend Cranes wholeheartedly.

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