I believe your 30 mt self winding hose reel is far superior to all the other brands I have checked, including a 30mt HOSELINK reel which I own.
The self winding system works very well; Above all, the quality of the joints is outstanding, not allowing any leakage whatsoever, not even a single drop.

As very satisfied customers, we would highly recommend Delrico self retracting hose reels to any garden lover as they are easy to operate thus making them ideal for all age groups. We live in a small townhouse complex and over the past 8 years have purchased 2 reels for the strata as well as one for our own private garden. The service we received was first class and any questions were always answered by reception in a very friendly manner.

I purchased 2x Delrico's a few years back for our place, a 30m (i think) for the front and a 15m (again i think) for the back, both faultless apart from the brackets coming slightly loose after a few years which I've since put some heavier ramset plugs in the wall which has solved that.

I now bought 2x 14m reels for my other house and have a little bone to pick, quality of the actual reel is faultless, apart from the new hanging design. its gone from having 4x 8mm bolts (if i remember correctly) and 1x anchor to now having 2x 6mm screws on a very slim bracket. It's a little awkward to mount as the reel cant be taken off the bracket this time, but more importantly I'm not too sure how long its going to last before i have to drill a third hole in the bracket and failing that I'm not sure. Not sure why they went with the change of hanging design, cutting costs maybe?

I didn't want to turn this into a negative review so i will say this is a far better product then what you'll find in bunnings & masters for a much better price, i would definitely buy one again, just wasn't 100% happy with the new hanging design.

EDIT: changed my score from 4 to 5 stars after Steve from Delrico replied which cleared up the concern i had.

Great product. I bought my first reel 10 years ago. Now bought my fourth one. Always happy with the service whenever needed.

We purchased our first Delrico hose reel 2 years ago while renovating our backyard area at the suggestion of the landscaper. It is perfect for our needs and we have gone on to recommend it to others. In the 2 years we have had no issues with the retractable hose or with any twisting of hose when fully extended. It makes life so much easier. We just purchased a new 28m reel for our front courtyard area. I dealt directly with Delrico this time and found them so helpful and easy to buy from. I wouldn't hesitate to recommend them.

Approximate cost: $185

Ordered two DEL 28W HOSE REELS,
We ordered on wednesday and received on monday following,
Sydney to Townsville,very quick with Fastway.
I have installed both and am very happy with the Quality and finish.
The recoil system is the very best and easy to use.
Stephen Giudice

Just like last time (Dec 2015), we were looking for a reliable hose reel and given our experience with the Delrico DEL28W we bought last year, the choice was easy and we placed an order for a DEL14W on Wednesday evening.

The reel was delivered in Canberra on Friday! Like the 28m unit, the 14m reel is a breeze to use: no muscle needed. It re-rolls right to the end, unlike others that have a last dangly bit that won't rewind.

This is a premium quality product, priced below the rubbish the major hardware stores carry and with free shipping.

A great product!

Approximate cost: $140.

We were really pleased with our Delrico 28M reel until a careless Plumber took the ends off to attach it to his tools and then retracted it into the housing before re connecting the hose end. This caused over-rotation and it would no longer fully retract.
We took our 28M Reel assembly back to Delrico, who happily rectified the problem at no cost. This is great After Sales Service and reminds us that anyone can sell a product, but those that can support it, stand out head and shoulders above the competition. Well done Delrico!

I have now received and installed four 28m reels, all exactly as claimed. Last 2 reels were about 12 months apart. Flawless manufacturing, and installation was a breeze, with quality fittings that exceed anything else on the market.
You get what you pay for, and I am very happy with that!

I ordered a 28m hose reel with additional bracket. My phone query was answered quickly and the goods arrived in Brisbane in no time. A great product and a great company to deal with.