Diamonds International Brisbane

4.8
based on 115 reviews

  • 276 Edward Street, Brisbane QLD 4000
    With 4 store locations situated throughout Brisbane, you can find one of our flagship diamond jewellery stores at Westfield Carindale, Westfield Chermside, Indooroopilly Shopping centre or Level 1, Bowman House in Brisbane City.
  • 07 3221 3677
  • Visit our website
  • Opening Hours (Thursday: 9.30 am - 5.30 pm)
  • Payment methods
    Cash, Credit, Layby, Finance plans available.
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115 reviews about Diamonds International Brisbane

verified email - 10 Dec 2015

Thank you to the amazing staff at Diamonds International Carindale for their professional and friendly service with not only my engagement ring but also my wedding band. You made choosing the right ring a breeze and I know I have come away with a quality product suited to me. I look forward to continuing my business with you in the future.

So happy that you adore your wedding and engagement rings and we look forward to seeing you again soon!

08 Dec 2015

Thank you Caroline and the staff at Diamonds International Brisbane. We really appreciated your advice and the assistance you gave us in selecting our rings. You definitely provide an exceptional service and your diamonds are exquisite! Thanks again.

Hi Lisa! Thanks for checking in with us to leave your lovely review. We are so happy you have had a memorable experience at our Indooroopilly store and you both love your rings! Don't forget you also have a lifetime of complimentary ring cleaning at any of our 4 stores - so we look forward to seeing you in store again soon. :)

verified email - 29 Nov 2015

Yesterday we visited DI Indooroopilly stores to buy a Diamond Ring accompanied by our two small children. Within a few minutes, we were made to feel that ‘customers with kids’ were unwelcomed in DI Indooroopilly stores.

Following which I had to leave the store with Kids while my wife was left alone in the Store to select the ring by herself. Every time my wife needed an opinion about the ring I had to walk in to the store (leaving my kids unsupervised outside the store).

We raised our concerns, indicating that we are getting an unwelcoming treatment, but nothing happened. We were made to feel that we are wasting their time and we were treated like window shoppers.

So we decided to leave the DI Indooroopilly stores and went to Diamonds International (Bowman House, 276, Edward Street) instead. Here we ended up buying the Diamond ring.

Approximate cost: $3500

Thank you for taking the time to offer your feedback as Diamonds International prides itself in offering quality service to all of our customers and of course welcome children in any of our 4 stores for the comfort and ease of your shopping experience. I am so sorry that you have been disappointed on this occasion at our Indooroopilly store but happy that you have been able to find a beautiful diamond ring at our Brisbane City store. Please be assured that we take your feedback very seriously and I have forwarded your concerns to our team at our Indooroopilly store. If you would like further assistance, please do not hesitate to email me directly at Customer Service at [email protected].

13 Nov 2015

I recently replaced my wedding and engagement rings at Indooroopilly Diamonds International, after they were stolen in a break in. Yani was fabulous, so professional, kind, and knowledgable. She went out of her way to keep me updated on my rings ( which were resized). Thank you so much, thoroughly recommend! And thank you Yani!

So sorry to hear of your break-in! But so pleased Yani and the team at our Indooroopilly store were able to assist you with some sparkling new diamond rings! We look forward to seeing you in store for your complimentary clean in the near future!

verified email - 02 Nov 2015

Fantastic service! Bought engagement and wedding rings and all are beautiful. Would definitely recommend.

Thanks Chelsea! Congratulation your engagement and wedding! We are so pleased you love your DI rings and maybe we will see you in the future to select an eternity ring !

verified email - 30 Oct 2015

Ron's my favourite sales assistant. I think I even gave him a kiss when my last ring was finished. I have been buying jewellery from Diamonds International for around 10 years and would not dream of going anywhere else. Their service and quality is second to none. Thanks Diamonds International, my purchases include diamonds, pearls and a gold chain. I admire them every day.

Thanks Rhonda! We are proud to have been looking after you for so many years at Diamonds International and I am sure you made Ron's day when he got to steal a kiss from a happy customer! We look forward to seeing you again on your next visit.

verified email - 25 Oct 2015

I have been dealing with Diamonds International since 1978. I have bought 95% of my jewellery from them. I always find happy friendly staff that are more than helpful and quality jewellery that I cannot find anywhere else.
Keep up the good work Diamonds!

Hi Vicki. Wow you are certainly one of our most loyal customers having been shopping for your diamond jewellery with us since 1978! Thanks for your review and we look forward to when you pop in and see us again!

verified email - 22 Oct 2015

Joyce looked after us for our engagement and wedding bands and she was fantastic and professional. She was very patience and friendly to deal with and very knowledgeable and we are so happy we went into diamonds international carindale to purchase our rings.

Thank you so much for the feedback Sandra. We really appreciate you taking the time to let us know how happy you both are with your engagement and wedding rings! Be sure to pop in to see Joy again soon at our Carindale store for a complimentary clean as she will be happy to see you both and catch up on all of your wedding news!

22 Oct 2015

Karen was far beyond amazing. She was so helpful and made me feel at easy and helped designed a stunning ring. We still pop in time to time to say hello and have referred a few friends to see her. If you are buying the special ring or any jewellery for that matter you will be crazy if you don't speak to Karen first.

Hi Chris, thanks so much for taking the time to write a review for us! Karen will be thrilled to hear you are both so happy with your stunning diamond ring. It is also wonderful to get referrals as it makes us feel special to have our clients friends come in to see us too! I will pass on your lovely comments to Karen and I am sure she will be thrilled to catch up on all your news when you next pop in to our Brisbane City Store.

22 Oct 2015

I have been shopping with Diamonds International for around 12 years now. I'm a jewellery addict and always enjoy the experience of trying on lots of jewellery and finding something new.
Ron in the City store is fantastic and has helped me to redesign and make new pieces using the stones from some outdated pieces.
Over these years, as a customer of Diamonds International, I have switched from yellow gold to white gold and the staff have been so incredibly helpful and fun. They make me feel so comfortable and have great knowledge.
I would highly recommend you pop in and say hi to Ron and all the friendly staff.

We are happy to have been able to help you with your 'jewellery addiction' over the past 12 years by providing you with some stunning pieces of diamond jewellery and quality service. Thanks so much for taking the time to comment and we hope to see you again soon for one of your lifetime complimentary cleans!

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