Diamonds International Brisbane

4.8
based on 115 reviews

  • 276 Edward Street, Brisbane QLD 4000
    With 4 store locations situated throughout Brisbane, you can find one of our flagship diamond jewellery stores at Westfield Carindale, Westfield Chermside, Indooroopilly Shopping centre or Level 1, Bowman House in Brisbane City.
  • 07 3221 3677
  • Visit our website
  • Opening Hours (Wednesday: 9.30 am - 5.30 pm)
  • Payment methods
    Cash, Credit, Layby, Finance plans available.
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115 reviews about Diamonds International Brisbane

verified email - 19 Jun 2016

I originally purchased my fiancées engagement ring and she later returned to buy her wedding band from the Indooroopilly store. Both were at a great price compared to other diamond/ jewellery outlets and the friendly helpful staff couldn't assist enough. Even after they were purchased the staff continue to assist with questions and top service

Hi Josh, Thank you so much for your great review on our Diamonds International team at our Indooroopilly store. It is one of our greatest rewards to see a client so happy with both our customer service and diamond engagement ring, that they come back to us to purchase their wedding band and even their eternity rings. We look forward to seeing you both in store in the future for a complimentary clean and check for your rings!

16 Jun 2016

very good service, highly empressed. Thank you so much. So overwhelmed! you really Rock!

We are so happy you think so and have taken the time to let everyone know! You rock too! Thanks @priyat !

verified email - 16 Jun 2016

Linda and the team at Chermside - you ladies Rock! My husband Brett met Linda when he was shopping for an engagement ring. He was overwhelmed by the customer service as Linda took the time to explore options, listen to what he had in mind, make suggestions and keep in touch along the way. I was over the moon with the engagement ring and we then of course wanted to have our wedding bands designed and made by Linda and the team. We were at the time living in Perth, so we liaised via phone and email and nothing was too much trouble. The rings we received in the end were incredible... More than we could have asked for. We would highly highly recommend Linda and the team at Diamonds International Chermside. Thanks again for the ongoing fabulous customer service.

Fantastic Kristy! We are also lucky that Brett wandered into our Diamonds International store at Chermside and discovered Linda! She is a fantastic diamond consultant and always takes the time to get to know our DI customers needs and desires when it comes to choosing a diamond engagement ring. It's a huge decision and trust is so important. We are pleased your trust in Linda and the team at Diamonds International was rewarded with being able to order your matching wedding bands all the way from Perth!

Thanks Kristy and we hope you will pop back in store next time you are in Brisbane!

16 Jun 2016

When I walked into Diamonds international at Indro I felt So overwhelmed! Luckily I was met by Caroline, she made me feel so welcome and was very understanding. This was an especially tough decision for me and I'm glad that I had the support of diamonds internationals product and Caroline's service to help me choose! Thanks again!

Hi James, thank you for your feedback! Yes, we agree, we are very lucky to have Caroline as part of our Diamonds International team and are so pleased that you have been personally guided by her through the process of purchasing the perfect diamond engagement ring for your partner. It certainly can be a tough decision with so many designs and diamond cuts to choose from. However, with Caroline's assistance, we are sure your partner will cherish the choice you have made and wear the ring with much pride and a huge smile!

verified email - 16 Jun 2016

Thank you so much to Caroline & Georgia from the Indooroopilly Store for helping me source a diamond for my partner and assisting my partner with the design. Since then we have been pleased with the service and quality of the product we have been back to them for assistance with our wedding bands. You have made the process easy and special for the both of us. Can't wait to hear back about out wedding bands. Once again thank you so much.

Thanks for your review Kevin! It's great to hear you and your partner were spoilt at Indooroopilly with the personalised service offered by both Caroline and Georgia. I am sure your wedding bands will be beautiful and bring you much happiness for years to come. Good luck with your special day!

16 Jun 2016

Couldn't recommend Diamonds International high enough. I worked with Nicky from the Indooroopilly store. She was very helpful and wasn't pushy. Thanks again for making the day very special!

Approximate cost: $4000

Thanks Tyler. we are always happy to help make your experience with us as special and memorable as possible. Nicky from our Indooroopilly store has a wonderful way with our DI customers and she will be thrilled to hear you have walked away with a stunning piece of diamond jewellery and a happy memory that will last forever!

verified email - 16 Jun 2016

Thank you so much to Gail and the team at DI Carindale. We could not have asked for a better experience. Gail was so lovely, friendly and welcoming. She spent a great deal of time with us and helped us to find just the perfect thing! Gail was so amazing that we were back twice within the month selecting more gorgeous pieces! We would like to congratulate DI for their service, standards and quality. We'll be back Gail.......!

Hi Kylie! Thanks for your glowing review! It's so nice to hear that Gail and the DI team at our Carindale store really connected with with you both to help you find your dream piece of diamond jewellery. It is also such a pleasure for us to hear when our customers just can't get enough of our jewellery and keep coming back to spoil themselves with more gorgeous pieces! :)

verified email - 16 Jun 2016

Thank you Caroline and the team at Diamonds International Indooroopilly for an (ongoing) amazing experience. You have taken the time to get to know me, what I wanted and treated me like a human and not just a walking chequebook, or the source of your next bonus.

As most love struck men can attest, buying an engagement is one of the most nerve-wracking and testing periods in a man's life. We want to find the perfect ring that not only suits our partner but also makes the engagement and wedding experience a truly special one. For such an important and expensive purchase you would like to have confidence in the knowledge and understanding of your sales person.

I had done my research, had an good idea of what I wanted and set out to design my perfect ring. My search was long and unreasonably arduous. I had explored 9 different jewellery stores in Brisbane and was utterly disappointed by the atrocious customer service, constant distain for their customers and general lack of interest. The amount of times my explanations and requests were ignored was infuriating. I didn't want your off the shelf ring, I knew what I wanted, I just wanted someone to help me create it.

That all ended when I entered the Indooroopilly store.

After my previous experiences, I was prepared for more disappointment, but was delighted to meet Caroline who sat me down and asked what is it that I actually wanted?
She genuinely wanted to help. They had actually listened to me!

Caroline and her team had talked me through what is possible, sourced the perfect diamond and then helped me design the perfect ring around it. I put my deposit down that day without hesitation.

After a wonderful engagement, I have since brought my fiancee into the store to meet the staff that helped make our lives special. We are so happy with the service that we are now having our wedding bands custom made through Diamonds International Indooroopilly, and my fiancee already has a concept designed for her eternity ring.

Approximate cost: $9999

Fantastic news Benn and thank you so much for taking the time to write such a wonderful review for Caroline and the team at our Diamonds International Indooroopilly store. We really do appreciate when our customers not only walk away happy with their diamond ring but are also touched by the personal approach we have towards our service. We are so pleased to have helped make this one of the happiest and most memorable times of your lives. Thank you Benn, we look forward to seeing you both at Indooroopilly again soon.

15 Jun 2016

Massive thank you to Georgia from Diamonds International Indooroopilly for taking the time to assist me in finding the perfect ring for my perfect girl. Georgia gave exceptional customer service, I'm not an expert on rings but she took the time to explain and go through the type of designs they had on offer. It was great to be assisted by someone who's first priority wasn't to take my money but to get to know us in order to find the perfect design that would suit my girlfriend.

Once the ring was purchased Georgia was extremely informative about insurance, re sizing and the care needed to look after the ring. Nothing was too much hassle, and she constantly kept in touch informing us to when the ring had arrived in store and to insure all the correct paperwork was filled out. I will definitely be returning in the near future and will be recommending Diamonds International at Indooroopilly to all my friends and colleagues.

Thanks so much for posting such a great review for Georgia and the Diamonds International team at our Indooroopilly store. We are so happy to be able to help make your experience choosing a diamond engagement ring such a memorable moment in both of your lives and look forward to seeing you both in store again in the future. Best of luck with the wedding plans!

verified email - 15 Jun 2016

Thank you Devi, and the DI design team, at the Edward Street Brisbane Diamonds International store for your assistance with my new acquisition. The ring has turned out fantastically and I am extremely happy with the final product - it has exceeded my expectations and it is certainly looks better that the one on the photo that I originally came in with!

So thank you again and I very much appreciated the time and assistance given by you in listening to my thoughts in making the vision a reality and I am so happy that, in the end, I trusted your judgement. The ring is exactly as I imagined it to be and am so happy that it is quite different in design to other eternity type rings - it certainly makes it quite unique and a delight to wear & admire.

Hi Vicki, it is lovely to hear that you are so pleased with your DI custom made diamond ring and love it so much! Devi and the team at our Brisbane City store will be delighted to know that they have been able to offer you the service and design assistance required to capture and create your dream ring so perfectly. We hope that you will wear and admire your diamond ring for years to come and look forward to seeing you when you pop in for a complimentary ring clean and check.

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