Mohammed at Bankstown went out of his way to fix an issue with on online click and collect purchase I made from Dick Smith's ebay store, his service was exemplary.

He persisted to sort out the problem where others wouldn't have bothered and his efforts resulted in me making an alternate purchase in store (instead of just getting a refund).

Earlier this year from the same store I purchased a Netgear wifi booster and a Canon printer. Mirvat looked after me on that occasion and she is another very helpful and friendly staff member.

I had a great shopping experience at the Bankstown store. Thanks Mohammed and Mirvat :)