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Dirty Harrys Bin Hire

2.3
based on 8 reviews

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8 reviews about Dirty Harrys Bin Hire

verified email - 21 Nov 2016

If it is 0 I would give to them. Rude, did not pick up the bin for weeks,do not answer the phone. They are not on the physical address, some where in Sunshine. DO NOT CARE!!!! Never again, full stop.

verified email - 03 Nov 2016

DO NOT USE under any circumstances. Disgusting customer service and did not deliver bin. Unfortunately paid for skip before delivery. Would not refund. Waste of money.

Approximate cost: $490

verified email - 28 Aug 2015

i called these guys for a quote on Tuesday morning for a quote and found them to be the cheapest, so i hired a bin through them. WORST decision i have ever made. they came by my place and the driver did not want to drive up my driveway so he dropped the bin at the bottom of the driveway and said he send another driver to drive it up the driveway and would be back. i thought i'd trust him. an hour goes by and i called the bin hire place to see where the driver was and when he would be back, that was 4 days ago. after calling the bin hire place 9 times and getting every excuse under the sun still no result. i got to the point where i just wanted a refund so i can get a bin elsewhere and was hung up and abused multiple times. i have never dealt with such unreliable,unprofessional people in my life.....
NEVER AGAIN!!!

Approximate cost: $390

verified email - 11 May 2015

NEVER USE THIS COMPANY! Poor customer service! Promised they would pick up after 24 hours - it has now been a week! It is stuck on our property. Today I have called 4 times (twice they just hung up on me!) the other two times they told me its on its way.......and should be there around 12? But its 3pm now!

Anonymous
verified email - 21 Nov 2013

For the love of GOD DO NOT USE these people.
They are NEVER on TIME, They LIE with their schedules. NOTHING is on time!
Business is about trust of service and these people are not to be trusted.
These people hold you at their mercy with NO regard to your request. They are not business people, the are holigans that take your money and screw with your time.
I the mistake of paying upfront with my CC and now i can't do anything. NEVER! NEVER give them your CC until the skip is collected.

You will get better service from Jim's Mowing OR anyone ELSE!

THE EVENT:

DELIVERY:
Friday:
I ordered a skip on Friday and was promised that it will be here before 5pm.
At 5.30pm i called and they promised it would arrived by 11pm "no matter what we will get it to you".
Saturday:
8am with full crew there the skip wasnt there.
830am called them and was promised that ith will be here 1.5 hours time."Don't worry, we will get it to you"
10am called them and found out that it wasnt loaded on their truck. Again promised 1.5hours. "Same GARB"
12pm called them again and again was told 1.5hours. "Same GARB"
2pm called them again and again was told 1.5hours. "Same GARB"
4pm (well pissed by now) and was told that the skip was on the truck and on the way 30mins. "Same GARB"
5pm (total rage) called to cancel and was told the truck was 3 mins away and he was rude and mad at ME!
Side note: Called Jim's at 4.30pm and was told he could get it to me right away. They were just round the corner. $15 more expensive.

My cost was 5 Hired people for 8 hrs that did nothing! and cost of a skip. Should have Gone Jim's or anyone else!

PICK UP:
Called Monday morning:(9 days later).
They should have picked up the Skip on Friday.
As usual. Promised to pickup the skip on Monday evening. "No matter what we will pick it up'.
Tuesday: Skip still there. Called and explained that skip need to be gone as house needs to go on display. Promised again that it will be picked up by the night.
Wednesday Night: Still there.

If i could remove this thing myself i would! These people hold you at their mercy with NO regard to your request. They are not business people, the are hooligans that take your money and screw with your time.
UPDATE:
2weeks for pick up promises and STILL NO pick up!

Approximate cost: $600 excluding lost labour cost

taggertyt 15 Dec 2013

IF you had the unfortunate experience as I did and had the dirty harrys skip bin on your property for a month.
You WILL need the help from these guys to get the skip OFF your land! *** Consumer Affairs Victoria 1300 55 81 81 *** Consumer Action Law Center : 03- 96296300 *** VCAT to set up a tribunal to have injunction placed in these guys to move the skip off your land!

verified email - 06 Feb 2013

Cheapest bin hire around. Called for different skips on consecutive days and both delivered same day of call with no hassle. Friendly, efficient service.

verified email - 28 Feb 2011

Bin was delivered when it was organised, and picked and removed promptly when bin was filled. At a reasonable price, would recommend this company and will use them again.

Approximate cost: $270.00

verified email - 24 Sep 2009

I had a mini skip bin dropped off for my house clean up I had no idea what size I needed but Raj in the office was very helpful,I was able to pay by credit card on the day so I didnt have to stay home and wait and they gave me a few days extra as it was raining .

Approximate cost: $160

alisonv 02 Apr 2010

Its good to see customer service is still going strong,well done Raj

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