Doors Plus Springvale

1.8 5 reviews
Quality 1.8 Service 1.8 Value 1.8
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Mark came in to provide us a quote to replace our shower glass screen panels and door. His work was professional all throughout from quote to...

Reviews (5)

1.8
5 reviews
Excellent
1
Great
0
Average
0
Poor
0
Horrible
4
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Amanda K. 08 Feb 2024 1 review · 500 points

Dont go there!!!

Bad customer service.
They want full payment prior to work being completed.
The doors do not fit properly.
They don't car.

Quality
1/5
Service
1/5
Value
1/5
alexa875 12 Feb 2023 1 review · 300 points

David gave excellent advice and took the time to explain and offer suggestions. Great and refreshing service.
Can't recommend him highly enough
Alex

Quality
5/5
Service
5/5
Value
5/5
JW
janinaw 10 Apr 2022 1 review · 500 points

Springvale is about sales NOT customer service. Door delivered not what I wanted and then when installed wrong size.
When I complained about the door I ordered was told I signed invoice to bad all information was on it.
Manager very rude.
So make sure you measure your own doors don’t rely on them and don’t sign anything until your sure

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $22000

LR
louiser429 22 Feb 2022 1 review · 500 points

The service up from was lovely. But if something goes wrong, they dont want to know you. Solid door, $600, warped in 4 weeks. Still had protective coating on. Wouldn't even come and have a look at it even though I sent photo's. Wouldn't discuss, or meet anywhere in the middle for a replacement. Just wiped their hands of it. Disgusted. Would never recommend them to anybody.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $600

EW
euanw 02 Jul 2021 1 review · 500 points

Product is average, but service is horrible. Job was left unfinished (caulking not completed), and piles of rubbish with nails left behind. Response from [removed due to personal identifier] was quite clear - not their problem, and it was ridiculous that anyone would expect them to clean up. Don't use.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $3000

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