Robyn Is the worst doctor i have ever come across in my life. She is so rude and has no compassion for others feelings. I would never ever see her or not recommended her to anyone.

We took our brain-damaged daughter to see Dr Trompf her but she kicked us out because said she was too complicated. Then charged a premium rate for the consultation

I have being seeing doctor Trompf for20 years now and I have recommended many of my friends to her. She is very competent and caring and always has time ti listen. Hope she will be around for many years to come as I refuse to see anyone else.

I came across Dr Trompf a couple of years ago when I was searching endlessly for a reliable caring Doctor. I happily stopped searching from the very first visit!
She listens intently, is very kind and is highly competent.
It took me years to find a great Doctor like her and I'm extremely thankful.

I have seen Dr. Trompf for many years and she has always gone above and beyond what seems to be a problem to find out exactly what the issue is. She will always recommend alternative therapies and refer you onto make sure the issue is resolved and will work with you as a patient to the final outcome.
I think the previous review concerning costs shows this patient needs to be aware that just because you do medicine at home it does not take away a doctors responsibility to follow procedures i.e. urine test then blood test for pregnancy and what numb person would think that that is free. She BULK BILLS now that rare and is a AWESOME Doctor.
If you want a doctor who is their for you it is worth the wait.

Dr Trompf has been our family Doctor for years. She is sympathetic and thorough and always open to discussing issues such as side effects of medication and different treatment options. The only downside I've ever experienced with Dr Tromp's office is the long waiting times, but what can you expect from a great Doctor. She is in demand.

Here's basically what happened that means, despite a colleague's recommendation, we will never go back to see Dr Trompf after our initial appointment:

- When making the appointment over the phone, we were told the appointment would be "about 15 minutes", and the fee would be approx $56 but that our out of pocket expense would be $21 after Medicare rebate.
- During the consult, I asked Dr Trompf what methods were available to be sure that the two pregnancy urine tests we performed were accurate. Dr Trompf then asked my partner for a urine sample by visiting the outside bathroom, and when she came back, Dr Trompf simply performed another pregnancy stick test.
- When it came time to pay, we were told that because we had taken longer than usual in our appointment, we would in fact me charged $90. When asked about how much we would get back, the receptionist checked her charts and told us about $66 would be refunded. Despite our surprise, $24 out of pocket was not too much above the $21 we were originally quoted, so we paid.
- After that we were handed an additional receipt for what Dr Trompf charged Medicare for the pregnancy test.
- At the Medicare office that afternoon, we discovered that we in fact were only eligible for $34.30 refund, leaving us $55.70 out of pocket (more than 250% of what we were told it would be).

The important facts:
- I simply asked a question about ways to be surer of the pregnancy. We did NOT ask for another urine pregnancy test, and we were not informed that it's performance would have additional fees to the public purse associated with it.
- We were never told, nor was there any information in view anywhere in the office, that fees increased with appointments over 15 minutes.
- At any rate, the only reason our consult was more than 15 minutes (it was about 20 minutes) was because of the test Dr Trompf ordered that we did not ask for.
- We would not have agreed to pay $90, it is only because the receptionist gave us incorrect information about the refunds we received that we did so.

30 June Update:
It appears as though the receptionist gave us a receipt with the wrong information on it, and we should have been rebated $66 from Medicare. This has now been sorted and we are definitely happier, but the other issues still stand out in our mind, i.e. they seem to think they have the right to do/charge what they want without informing the customer of important information so that they can make informed decisions. This may be in fact how many doctors operate/think, but for us that isn't treating customers/patients with respect as autonomous individuals.

Approximate cost: $90