Dream Catchers Lending - Canberra

5.0
based on 47 reviews

Customer Approved
“We make customer
service a priority”

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47 reviews about Dream Catchers Lending - Canberra

verified email - 19 Jul 2022

I found Susan after googling "best mortgage broker Canberra". I had been wading through the crazy and overwhelming task of trying to buy my first home. I'd met with numerous "free" brokers and I was convinced by them that trying to find a home in Canberra wouldn't be achievable as a single parent. I was simply "priced out" and needed to move to NSW. Susan sat with me for over an hour and went through everything and showed me that all was not hopeless, that not only did I have a chance, but I could actually do it. I'm so happy to say that I purchased my first home in Canberra and I honestly couldn't have done it without Susan and her team. She cares, genuinely cares. There wasn't anything too hard for her and she guided me through everything and made it easy and exciting. You will not find a better person to help you achieve your dream. I'd give her 10 stars if I could!

Thank you so much for your 10 stars review :-) You're very kind. I would always put myself in your shoes and try to understand your situation. I am so happy that we manage to work together and make your dream come true. You've been amazing to work with. We are very grateful to have the opportunity to assist you in this exciting journey. Please stay in touch and I'm just a phone call away if you need any assistance. Enjoy your beautiful house!

verified email - 03 Mar 2022

My partner and I can't thank Susan and her team enough. After speaking to multiple brokers prior to being recommended to Susan being approved for a loan due to self employment seemed like it was going to be near impossible. But not for Susan. She is the best of the best, patient, calm and proficient at her job. I've already recommended her to many of my friends. Thankyou again Susan your hard work and dedication doesn't go unnoticed.

Thank you so much for your 5 stars review and kind words. I am so pleased that you reach out to me and we made your home ownership possible. We've enjoyed being on this exciting journey with you :-) Please do not hesitate to reach out if you need our assistance.

verified email - 03 Mar 2022

Susan and her team have been so amazing in helping us sell and buy a new home. Susan is so responsive, efficient, and patient. She did everything completely online which was really convenient for us. We had such a positive experience and we are so glad our friend referred us to her.

Thank you so much for your 5 stars review. It has been an absolute pleasure working with you. We are so pleased to hear that you had a great experience with our service. Please stay in touch and reach out if you need any assistance from us.

verified email - 01 Oct 2021

We have used Susan and her team for all of our home / block purchases. They always provide the best advice & get the best rates available at the time. I can highly recommend them and will be using them again in the future !

Thank you so much for your 5 stars review. We really appreciate the opportunity to work with you again recently. Please stay in touch and reach out if you need any assistance from us.

verified email - 01 Oct 2021

Highly recommend! Big thank you to Susan and the team who went well above and beyond and guided me through the entire process, from assessing my financial position before my home search, all the way through to settlement. Would recommend to anyone looking at purchasing a property.

Thank you so much for your 5 stars review. It's our absolute honor to assist you with this exciting journey in purchasing your first home. We really appreciate the opportunity. You've been amazing to work with. Please stay in touch and enjoy your new home:-)

verified email - 31 Aug 2021

Susan is a highly efficient and experienced broker who knows how to achieve the best outcome for her clients. She is highly personable and patient. She persevered with our complex case and delivered the best possible outcome. My wife and I will be a lifelong clients of Susan and I would highly recommend her to my family and friends

Thank you so much for your 5 stars review. I really appreciate the trust that both of you have in me throughout the whole process. It was challenging but we got there at the end. Now, it's time for a big celebration :-) I am so grateful to be part of your first journey to homeownership. If you need anything, I am just a phone call away. Please stay in touch!

04 Jul 2021

Susan and her team are amazing. As a single mom buying her first home was really scary but Susan made it possible for me to buy my first home. She made the process easy and easy to understand. Once again thank you so much for making my dream come true.

Thank you so much for your 5 stars reviews and kind words. Buying your first home is the biggest purchase in your life and I am so grateful for the opportunity to guide you through this process. My service doesn't end here. Please do not hesitate to reach out if you need any help. Enjoy your beautiful home :-)

23 Jun 2021

Susan has been supporting us with our mortgage and loan requirements for over three and a half years now and I can't speak more highly of her. As first home buyers, we had little knowledge of what to do or expect in regards to buying our first home and Susan was with us every step of the way. Now, having lived in our home for over three years, she's supporting us in other ways to ensure we are getting the best value for money and focusing on our future goals. Thanks for all your help, Susan!

Thank you so much for your 5 stars review and kind words. I really appreciate you taking the time to provide me with a review. I understand how confusing it can be for FHB to navigate through the complicated process. I am so glad I am able to simplify the process. So pleased that we're keeping in touch so I am able to review your mortgage to ensure you're still getting the best deal in the market. Please do not hesitate to reach out if you need further assistance. Keep in touch!

05 Apr 2021

I would highly recommend Susan Tan (Dream Catchers Lending) to anyone looking to buy a property. I started looking for a property in early January, and luckily stumbled across something I really liked. My finances were not quite in order, and when I approached my regular bank, I was told that I couldn't get a loan. Not only did Susan arrange one, it was at a lower rate and better terms than I had expected. All of it was done within weeks. She clearly told me exactly what documentations I needed to prepare. I didn't have to deal with the bank, or face any of the stress. It was a pleasure working with her.

Thank you so much for your 5 stars review. It was a pleasure working with you too. I am so glad that we are able to get you the finance the secure the house in this strong property market. My job is to simplify the process as much as possible and I am so pleased to hear that your experience has been positive. Please stay in touch and feel free to reach out if you need any help from my end.

22 Jan 2021

My situation was a little tricky however Susan was willing to do all that was possible to get my loan across the line whereas another broker I spoke to didn't even bother to try. I was very happy with Susan and would definitely use her again for any lending needs.

Thank you so much, Olivia. I really appreciate your kind words and 5 stars rating. You've been an absolute pleasure to work with. I am so pleased that you're now in your beautiful home. Please stay in touch and feel to reach out if you need any help from my end :-)

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