Dummies & Playdates Nanny & Babysitting Agency

4.8
based on 37 reviews

  • Airds, NSW 2560
  • 0412 791 528
  • 0412 791 528
  • Visit our website
  • Opening Hours (Saturday: 9am/12pm/emergency bookings )
  • Payment methods
    PayPal, Direct Debit, Credit Card
Write a review

37 reviews about Dummies & Playdates Nanny & Babysitting Agency

10 May 2017

I was desperate to find a babysitter when my prior babysitter had to cancel due to illness. It was 40th Birthday party and even though all of Diane's babysitters had prior engagements, she didn't cease until she had found someone for me. You just don't see service like that any more. I'll never forget it!

Thank you so much for your wonderful comments

05 Apr 2016

I used Dummies & Playdates for a corporate holiday party on Fort Denison. We had 110 guests, with 12 of them being children 10 and under. Diane was such a joy to work with from the moment we booked her until the end of our event. She responded promptly, made sure all my questions were answered and brought very nice, well-trained nannies. She listened to what we wanted for our event and delivered on all accounts. No need for us to look any further for nanny staffing at our events - we've found the best!

Hi Billijo.
Thank you so much for your wonderful review.
All our nannies including myself had the so much fun with the children. The children were all little treasures.
I thank you so much for using Dummies and Playdates for your Christmas Party and look forward to seeing you all again this year.
It will be a blast again.
Diane.

26 Jan 2016

We were in Australia for a wedding, and last minute decided to book a babysitter, so we called Dummies and Playdates. Diane made the process very easy, and put us in touch with Hayley, who was just fantastic. She was very competent, experienced, and friendly with my 3 year old and 18 month old, and I really felt like they were in the best of hands. I would definitely recommend them. Thanks!

Hi,
Yes Hayley is a treasure & we are very lucky to have her as one of our nannies.
I am so happy we could send Hayley out to the wedding.
I understand that it was a beautiful day & the weather perfect.
Once again thank you for using D & P for your little treasures.
I will let Hayley know that you have posted a wonderful review with her as the main feature.
Diane

verified email - 15 Jan 2016

When my husband said we needed to hire a babysitter for our 5 year old, I wasn't so sure I wanted to hire a complete stranger to watch my child. But after speaking to Diane and then meeting the sitter I was instantly put at eze and felt comfortable enough to go ahead with the baby sitter. More importantly our 5 year had fun and really liked Julie... My husband and I would recomend Dummies and play dates, We will be using them again ....

Approximate cost: $25

Thank you so much for your lovely words.
Julie is another one of our treasures.
We look forward to helping you again with your childcare needs
Diane

14 Jan 2016

Great service. Hayley was fantastic and the boys enjoyed their time with her. She could not leave with a hug and a kiss. Not everyone gets that

Thank you so much it's always great to hear how the children act when the sitter goes to leave.
Hayley is a real treasure we are very lucky to have her
Again thank you for taking the time to post your review
Diane

verified email - 14 Jan 2016

Good service, peace of mind, and good value.
This was our 1st babysitting experience for our 15 month old son, and dealing with Dummies & Playdates made what could have been a very stressful experience , very easy going & pleasant. Thank you.

Thank you so much for your wonderful feedback it was our pleasure to send you on of our great girls.
I try to make the whole process user friendly & very easy.
Again thank you for using our agency for your childcare needs
Diane

verified email - 06 Jan 2016

We needed a babysitter at the very last minute and Diane and her team got it sorted within an hour. I was very impressed with her customer service and the babysitter was fantastic! I'll definitely use dummies and Playdates again.

Happy New Year
Thank you so much for your review.
We were glad we could help at such short notice
Diane

25 Nov 2015

The owner /manager was great to deal with she gave me a discount and was in constant contact leading up to my wedding. I had two child care works on the night one was fantastic the other looked like she would have rather be anywhere else but looking after my daughter. I was appalled at the attitudes of the workers and they even went to the extreme of trying to charge me more money for them being there, all because we were having a few to drink. The staff members really let down the good name that they have been trying to make. I personally will not be using them again in the future which is a shame because Diane was amazing with getting her workers ready for it.

Approximate cost: $250

Hi Jessica I am so sorry that the sitters were like that on the night both have been to weddings before without a problem.
I have spoken to both of them as this is not acceptable to our agency.
Again thank you for your feedback.
Without my clients feedback I don't know if there is a problem with any of our sitters.
Again thank you & I am very sorry

Hi Jessica sorry my computer died before I finished with my comment to your review.
When you first booked your wedding I had given you a discounted price & since then our sitters wages had increased from the quoted price I had given you & when I sent the girls your information I had included the higher rate to them by mistake this was my mistake not the girls.
They were quoted a price from me & had already called me that night & I told them I would cover the short fall from the discounted price & the price I had sent them.
All my girls are quoted a price at time of booking them & it was my mistake that I had quoted them the rate the sitters receive now for all wedding books.
The idea that the girls were looking for more money because you were all having a drink is totally wrong.
I have never had any problems with either of these girls.
So again I am sorry they were not happy at your wedding.

19 Oct 2015

Thank you Diane for finding us a lovely and experienced babysitter (Julie) who watched our 5month old at the Fairmont resort while we were at a wedding reception. Some things I appreciated: clear and prompt communication, responsible and experienced sitter, on-time arrival and Julie even agreed to stay longer when we found ourselves having too much fun. Thanks Diane for your help!

verified email - 12 Oct 2015

Diane found us a wonderful full-time nanny for our twin boys. Diane is very experienced and was very empathetic when discussing our needs. I wouldn't hesitate to refer others to Diane. Thank you!

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account