I have been attending the hand therapy clinic at Royal North Shore Private for a couple of months now as my surgeon has his offices on the same floor and works with the therapists there to ensure ongoing care of his patients. The therapists are always on time, friendly and efficient. In the early weeks of my care I was having some issues with the wound on my hand. They advised to call them straight away if I had any concerns. As it turns out, things did deteriorate so I called them just to check in and make sure I was doing all the right things. Susan Dunn called me back herself and ended up consulting with my surgeon who saw me the very next day. On another occasion I was running late and called to advise. They accommodated me without any signs of annoyance and, swapping me with another patient, saw me quickly and efficiently. The clinic is very clean and well organised and there is an overall feeling of calm, which is great when you are a patient who is in any kind of pain or discomfort.