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33 reviews about E-Dry Carpet Dry Cleaning

verified email - 10 Jul 2013

E-Dry were friendly and very professional, they agent I spoke to was helpful and informative and was able to book in the time I most preferred.
The day of the clean, the guy arrived on time, he was very efficient and pleasant to deal with. He did an excellent job. Lifted out the dirt marks I couldn't get out before.
I am completely satisfied of the service that was provided by E-Dry, I will certainly use them again and recommend them to anyone.
A friend had commented on the work and the carpets look like as if it was new again.

Anonymous
verified email - 27 Feb 2013

Rang to tell me when they were coming within the time frame agreed. Discussed what they could do in advance then did the job quickly and efficiently. They got some stains out that'd been there for years, excellent. The price was as quoted.

verified email - 22 Feb 2013

I used this company a few.months ago. For carpets and lounge cleaning. Nice guy. Fast and efficient but I agreed with him its hard in a rental when the carpets are so old but he did a great job and the carpets felt cleaner and my lounge too. Recommended to all.

Approximate cost: $120

verified email - 21 Feb 2013

I had my carpets cleaned this morning by Joshua. Having used Edry for over 10 years and had many barely satisfactory jobs done I was extremely impressed by Joshua with both his professionalism and the end result. The carpets have never been cleaned so well

verified email - 07 Feb 2013

I'd like to thank E-Dry for the quality of the carpet cleaning. Two major stains were removed that I thought would require prolonged cleaning and special treatment. However, carpets in all 5 rooms and the hallway were cleaned in 45 minutes with good cleaning results and the two stains removed. On the downside, the cleaner arrived 25 minutes late and I would have appreciated a text message or call to notify me about the delay. Also, the cleaner used the bathroom and left it dirty. Overall I value the carpet cleaning result however the service issues before and after were very unfortunate.

christopherr5 08 Feb 2013

what about the prices?

kellybb 08 Feb 2013

They get the job done and the carpet cleaned - that's the most important ... but very unfortunate about the neatness of the service..

Thanks for the feedback. I'm terribly sorry to hear that we left your bathroom dirty. We appreciate the feedback and will reinforce this with our team. I just though I'd mention that we usually advise clients to expect us 30 mins either side of the scheduled time. Our policy is to call if we're more than 30 mins early or late - our apologies if we forgot to explain this during your initial call.

verified email - 03 Sep 2012

Ever since i moved into this place. It has never been dry cleaned. so i called E- dry. They did a fantastic job on the carpet. The place smelled fresh when they finished. I was very happy.

Approximate cost: $109

dancan12 05 Sep 2012

I heard good things about these guys.
They are known to do a thorough job!
Always have coupons and deals discounts all the time.

13 Aug 2012

I had a five-piece lounge suite and rug cleaned by Joshua. He did an excellent job and the difference was amazing. The cleaning really spruced up both lounge suite and rug and the stains disappeared. As Joshua was running late, he had the courtesy to ring me to let me know how long he would be. He was extremely professional, efficient and pleasant. E-Dry also give a 14-day guarantee if you find that it hasn't been cleaned to your satisfaction. I highly recommend E-Dry Carpet Cleaning

verified email - 12 Mar 2012

Very happy with the job they did. I am a return customer and will be calling them again when the time comes.

verified email - 08 Mar 2012

Booked for 3 bedrooms and Lounge to be cleaned. Booked with an overseas call centre who were most helpful and provided me with alot of information about what will happen when the tech arrived.I was promised a reminder call the day before which I received, Thankfully because I might have forgotten. I am a bit silly when it comes to remembering appointments. Tech arrived on time, Offered him a coffee but he seemed to want to get on with the job - Great to see considering you get alot of workers just wanting to sit around and chat. Tech did a walk through with me to explain some stains and told me which ones would be completely removed and some areas which would be lighten by 90%. I was happy for the tech to go ahead with the job, I had full confidence in leaving the tech in the house whilst I hung the washing out and did some house chores outside. When I returned inside the tech was cleaning up he even wiped up his shoes marks on my kitchen tiles, Now thats something you dont see every day. I happily paid the tech $109.00 for my 4 rooms and was even happier to see that I could walk on it straight away. Once carpets were completely dry I was stoked to see that the coffee stain was removed. Thanks Edry sure was a pleasure having you do my carpets

Approximate cost: $109

Anonymous
verified email - 07 Mar 2012

carpet cleaned and spot removal. did an excellent job confirmed my booking and phoned prior to arrival.

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